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Project Specialist

Role overview

Qualifications

  • Bachelor’s degree or 4 years equivalent work experience
  • Excellent verbal, written, and interpersonal communication skills
  • Strong organizational skills, ability to prioritize, and attention to detail
  • Proficient with Microsoft Office Suite (including Word, Excel, and Outlook)

Responsibilities

  • Serve as the customer-facing technical expert across products and solutions
  • Partner with internal teams to execute customer deliverables
  • Coordinate timelines, manage requests, and ensure projects meet quality standards
  • Attend customer calls and provide regular updates to customers and internal teams

Key facts

Other skills

  • Customer Service
  • Detail Oriented
  • Microsoft Office
  • Technical Acumen
  • Prioritization
  • Communication
  • Teamwork
  • Problem Solving

About the company

NRC Health logo

NRC Health

Digital Health & Health Tech

For more than 40 years, NRC Health (NASDAQ: NRC) has led the charge to humanize healthcare and support organizations in their understanding of each unique individual. NRC Health’s commitment to Human Understanding® helps leading healthcare systems get to know each person they serve not as point-in-time insights, but as an ongoing relationship. Guided by its uniquely empathic heritage, NRC Health’s patient-focused approach, unmatched market research, and emphasis on consumer preferences are transforming the healthcare experience, creating strong outcomes for patients and entire healthcare systems. NRC Health is ranked #1 for Patient Experience Improvement in the 2023 Best in KLAS report. For more information call 800-388-4264, write to info@nrchealth.com, or visit www.nrchealth.com.

Company details

Company typeSME
IndustryDigital Health & Health Tech
Company size201 - 500

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Job description

At NRC Health, we promise to help our customers bring Human Understanding to healthcare for their patients and communities. Our associates are at the heart of delivering that promise, so we promise that same Human Understanding to each other. Come where culture is everything.   

Our associates. . .  

Have Purpose – we do work that matters for our partners, the community, and the healthcare industry.
  Innovate with us to move healthcare forward.
  Give back to the community with paid volunteer time off.  

 Think Boldly – we have big ideas and are empowered to “think like an owner.”
  Fit your role and do what you love.
  Grow and develop along a career path designed by you.  

Feel Connected – our favorite thing about our workday is each other.
  Support one another – no one says, “That’s not my job.”
  Celebrate with each other at beer:30, virtual events, and company gatherings.  

Be Understood – we are each unique and want to live our best lives at work and home. 
  Let life happen with My Time Off, a form of unlimited vacation, and up to 12 weeks paid for parental and emergency leave.
  Live healthy with complimentary lifestyle and financial coaches, a wellness program, and a comprehensive insurance plan.   

Who we want  

  • When others describe you, do they say you have a self-starter attitude with a strong sense of ownership and dedication?
  • Do you have a passion for project management?
  • Do you have a gift for organization, prioritization and coordination?
  • Do you work well under pressure and are able to meet tight deadlines consistently and accurately?
  • Does your attention to detail, accuracy, and quality of work stand out amongst your peers?
  • Do you possess exceptional customer service skills?
  • Do you enjoy working on a team and also as in individual contributor?

What you will do  

As a Project Specialist, you will serve as the customer-facing technical expert across our products and solutions. You will partner with internal teams to execute customer deliverables. These responsibilities include coordinating timelines, managing requests, and ensuring all projects are meeting or exceeding the established metrics for contract, deadline, and quality standards. You will attend customer calls, provide regular updates to customers and internal teams, and work collaboratively to ensure customer success.  

What you need  

  • Bachelor’s degree or 4 years equivalent work experience
  • Excellent verbal, written, and interpersonal communication skills
  • Strong organizational skills, ability to prioritize, and attention to detail
  • Ability to take initiative, manage competing priorities, and work collaboratively in a fast-paced environment
  • Proficient with Microsoft Office Suite (including Word, Excel, and Outlook)
  • Technical aptitude for learning new software and systems
  • Healthcare experience is a plus

Compensation  
In the spirit of pay transparency, we are excited to share the base salary range for this position is $60,000-$81,000 exclusive of fringe benefits or potential bonuses. If you are hired at NRC Health, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package. For more information on specific benefits, please refer to our Careers Page.

 
While this position may allow for a work from home environment, candidates must live in the Lincoln, Nebraska and surrounding areas. 
 
In general, NRC Health’s positions are closed within 45 days. However, factors such as candidate flow and business necessity may require NRC Health to shorten or extend the application window. We encourage our prospective candidates to submit their application expediently so as not to miss out on our opportunities.
 
Inclusion & Belonging 
At NRC Health, Inclusion & Belonging are essential to our mission as a company devoted to greater Human Understanding. For information about our efforts in this area, please refer to our Equal Employment Opportunity policy.

   

Have Purpose. Think Boldly. Feel Connected. Be Understood.  

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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