Clinical Research Billing Compliance Manager

Department Overview:

The mission of the Knight Cancer Clinical Research organization is to support the conduct of translational clinical research aimed at improving the lives of people and families with cancer by applying innovative strategies for cancer prevention, screening, diagnosis and treatment.  The support is provided through proactive, high quality and efficient study management in compliance with federal regulations and local policies and procedures. This fast-paced and intense research environment requires complex clinical research studies involving a very vulnerable and sick population.

Function/Duties of Position:

The Clinical Research Billing Compliance Manager provides leadership and oversight of oncology clinical research billing compliance activities, ensuring accurate, consistent, and compliant billing practices across clinical trials. This role serves as the subject-matter expert for research billing and supports implementation of standardized processes to improve billing accuracy, reduce audit risk, and strengthen revenue integrity.

 

This position provides program-level leadership and direction of billing compliance activities across the oncology clinical research portfolio. The Clinical Research Billing Compliance Manager is responsible for optimizing the standardized billing compliance framework, including the hybrid billing compliance model that integrates both embedded and centralized resources to ensure consistent, high-quality charge review and regulatory compliance across all disease groups. The role directs the work of CTMS Specialists and coordinates the activities of Billing Specialists across programs, establishing clear expectations, processes, and quality standards to ensure alignment and accountability. In addition, this position manages key operational workflows that directly impact billing compliance, including CTMS calendar development and Epic research billing protocol configuration. The Clinical Research Billing Compliance Manager ensures alignment between study design, billing determinations, and clinical operations, enabling accurate and compliant billing throughout the full study lifecycle.

 

OHSU classification: Finance Administrator 3

Required Qualifications:

Education & Experience:

Bachelor’s degree in a relevant field and 7 years of relevant experience

 

Relevant experience must include:

• Clinical research, billing compliance, or related experience
• Demonstrated experience leading, managing, or directing staff or programs, including at least 1 year personnel managment experience
• Experience interpreting protocols, contracts, and billing guidelines to ensure compliant charge designation

Knowledge, Skills & Abilities:

• Strong knowledge of clinical research billing compliance requirements, including Medicare Coverage Analysis
• Proven ability to develop and implement standardized processes, policies, and quality controls
• Strong analytical, problem-solving, and organizational skills
• Excellent communication and collaboration skills with the ability to work across clinical, operational, and financial teams
• Ability to prioritize multiple tasks at one time
• Excellent communication, analytical and organizational skills: both written and verbal
• Ability to work independently and as part of a team while being collaborative in resolving problems
• Intermediate skills with Microsoft Office (Excel, Outlook, Access, Word, and PowerPoint) on Window OS. Ability to accurately type 60wpm
• Must have demonstrated excellent customer service skills both on the phone and in person
• Must possess energy and drive to coordinate multiple projects simultaneously
• Ability to use tact and diplomacy to maintain effective working relationships

Preferred Qualifications:

• Master of Business Administration in Healthcare
• Bachelor's degree in finance, business, or science
• Experience in oncology clinical research in an academic medical center
• Direct experience with clinical trial billing compliance programs and audit processes
• Experience leading or implementing a hybrid or centralized service model
• Familiarity with CTMS (e.g., OnCore) including calendar and budget build processes
• Experience with Epic research billing protocols, Beacon plans, and clinical ordering workflows
• Knowledge of grant- and contract-funded clinical trials (i.e. industry and non-industry funding)
• Experience with financial systems (e.g., Oracle/OGA) and research billing workflows
• Demonstrated experience driving process improvement or operational transformation initiatives

Additional Details:

Apply online. Please be sure to upload a Cover Letter and Resume/CV.

Why apply to OHSU?: We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu