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Business Analysis Manager

Role overview

Qualifications

  • Bachelor’s degree in business, information systems, or related field, or equivalent experience
  • Ten years of experience in business analysis or related experience
  • Experience leading or mentoring Business Analysts
  • Experience working within Agile delivery environments

Responsibilities

  • Leads and develops a team of Business Analysts to support effective delivery and high-quality business analysis outcomes
  • Establishes enterprise standards, templates, tools, and quality expectations for business analysis deliverables
  • Aligns Business Analyst capacity to programs and teams based on product and delivery needs
  • Drives communication and resolves escalated issues related to scope or dependencies

About the company

EMC Insurance Companies logo

EMC Insurance Companies

Insurance

EMC Insurance Companies is among the top 60 insurance organizations in the country based on net written premium, and we have more than 2,500 employees. The company was organized in 1911 to write workers’ compensation protection in Iowa. Today, EMC provides property and casualty insurance products and services throughout the United States and writes reinsurance contracts worldwide. Operating under the trade name EMC Insurance Companies, Employers Mutual Casualty Company and one or more of its affiliated companies is licensed in all 50 states and the District of Columbia. Privacy Policy - https://www.emcins.com/misc/privacypolicy.aspx

Company details

Company typeLarge
IndustryInsurance
Company size1001 - 5000

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Job description

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.

  

**This position is eligible to work from home anywhere in the US with preference given to those living in the Des Moines, IA metro area**

Leads and develops a team of Business Analysts to support effective delivery and high-quality business analysis outcomes. Establishes enterprise standards, templates, tools, and quality expectations for requirements, user stories, process documentation, and other business analysis deliverables. Aligns Business Analyst capacity to programs and teams based on product and delivery needs, while partnering with product, technology, and business leaders to clarify priorities, expectations, and success measures. Drives communication resolves escalated issues related to scope or dependencies and advances continuous improvement across the Business Analysis discipline

Essential Functions:

  • Oversees and monitors the workload and performance of assigned Business Analysis (BA) team and performs all duties expected of a people leader at EMC.

  • Develops enterprise expectations and standards for the Business Analyst discipline, including templates, tools, and quality expectations for requirements, user stories, and process documentation.

  • Aligns BA team members to programs and/or teams based on product and delivery needs and adjusts alignment as demand evolves. 

  • Ensures BA team members are effectively embedded within Agile teams to influence and drive BA standards and practices and contributing to business unit outcomes. 

  • Establishes and enforces standards for business analysis deliverables ensuring outputs are clear, testable, and aligned to business outcomes. 

  • Ensures BAs are effectively leading elicitation, analysis, and documentation activities across initiatives of varying size and complexity.

  • Drives strong inter‑team communication across business, PMO, BPM, and delivery teams.

  • Facilitates alignment and resolves escalated conflicts related to priorities, scope, or dependencies.

  • Serves as an escalation point for complex analysis challenges and opportunities for improvement. 

  • Partners with product, technology, and business leaders to align priorities, delivery expectations, and success measures.

Education & Experience:

  • Bachelor’s degree in business, information systems, or related field, or equivalent experience 

  • Ten years of experience in business analysis or related experience 

  • Experience leading or mentoring Business Analysts 

  • Experience working within Agile delivery environments 

  • Experience partnering with business, product, and technology leadership 

  • Professional certifications preferred 

Knowledge, Skills & Abilities:

  • Strong knowledge of business analysis practices and techniques 

  • Understanding of requirements management and user story development 

  • Understanding of software development lifecycles 

  • Strong facilitation and communication skills 

  • Ability to lead people and develop talent 

  • Ability to influence without direct authority 

  • Ability to balance delivery oversight with capability development 

The hiring salary range for this position will vary based on geographic location, falling within either of the following:

$103,954 - $149,372 or $114,895 - $164,309

A hiring range represents a subset of the full salary range. The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs.

 

 

For information relating to the benefits EMC Team Members receive as part of a comprehensive rewards package, please visit www.emcins.com/careers.

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

All of our locations are tobacco free including in company vehicles.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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