Logo for MoneyHero Group (Nasdaq: MNY)

Specialist, Content Operations

Role overview

Qualifications

  • 2 to 3 years of writing experience
  • Fluency in Traditional Chinese
  • Strong command of the English language
  • Hands-on experience with content management systems

Responsibilities

  • Manage product, offer, and campaign configurations in Strapi
  • Conduct regular audits to identify outdated or misconfigured content
  • Work closely with Product and Engineering teams to validate content requirements
  • Set up and maintain reward forms and offers in Rewards Gateway

Key facts

Other skills

  • Writing
  • Quality Assurance
  • Communication
  • Detail Oriented
  • Adaptability
  • Time Management

About the company

MoneyHero Group (Nasdaq: MNY) logo

MoneyHero Group (Nasdaq: MNY)

Financial Services

MoneyHero Group is a leading fintech company in Greater Southeast Asia, reaching over 9.1 million consumers per month and working with more than 270 financial institutions across five markets including Hong Kong, Malaysia, the Philippines, Singapore, and Taiwan. Founded in 2014 and dual-headquartered in Hong Kong and Singapore, MoneyHero Group - formerly known as the Hyphen Group or CompareAsia Group, is a leading personal finance aggregation and comparison company in Greater Southeast Asia. Our mission is to empower and connect people to a better financial future. The volume of user activities on our platforms provides visibility into our future growth and has encouraged us to continue improving user experience and driving up conversions. Our main business pillars are Personal Finance Platforms and B2B Business (Creatory Channel Partners and Content Creators, also known as eKos_connect). Learn more about how MoneyHero Group connects technologies, empowers people, and builds the future of finance at http://www.MoneyHeroGroup.com

Company details

IndustryFinancial Services
Company size201 - 500

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Job description

Product Content Specialist - MoneyHero (MH)

Location: Remote Reports to: Product Manager


About the Job

We are looking for a Product Content Specialist to own and maintain content quality across our personal finance products for MoneyHero (MH), ensuring accuracy, clarity, and consistency across platforms.

This role sits at the intersection of content, product, and technology. You will work closely with Product, Engineering, Campaigns, SEO, and Commercial teams to ensure that product content is correctly structured, configured, and displayed across our CMS and user-facing pages. You will adapt content and configurations to the MH market's products, providers, and campaigns.

This role reports to the Product Manager and plays a key role in ensuring scalable and reliable content operations as we continue migrating and expanding our CMS infrastructure.

CMS Operations

  • Manage product, offer, and campaign configurations in Strapi for the MH market
  • Ensure content is correctly structured and mapped to frontend components
  • Validate that CTA behavior, labels, and product attributes are configured correctly
  • Conduct regular audits to identify outdated, incorrect, or misconfigured content
  • Support CMS migrations, enhancements, and content model updates

Rewards & Promotions Setup

  • Set up and maintain reward forms and offers in Rewards Gateway
  • Configure reward logic, eligibility criteria, and promotional messaging
  • Ensure alignment between CMS product configuration and reward display
  • Support transactional and post-application messaging flows

Cross-functional Collaboration

  • Work closely with Product and Engineering teams to validate content requirements for new features and raise or document content-impacting technical issues
  • Coordinate with the MH market's Commercial and Campaign teams to support provider requests
  • Assist Analytics and BA teams with click tracking and attribution setup when required

In this role, we are looking for someone with:

  • 2 to 3 years of writing experience
  • Fluency in Traditional Chinese (reading, writing, and speaking), able to create and manage content in Traditional Chinese for the MH market
  • Strong command of the English language for cross-functional collaboration, with strong writing skills that emphasise efficiency and accuracy
  • Meticulous and detail-oriented
  • Hands-on experience with content management systems such as WordPress, HubSpot, ContentStack, or Strapi (Strapi experience strongly preferred); familiarity with Google Optimize is a plus
  • Excellent verbal communication and interpersonal skills
  • Willing to learn and adapt in a fast-paced environment
  • Able to prioritise and complete assigned tasks

Good to Have:

  • A keen interest in personal finance, ideally with familiarity with the MH market's financial products
  • Knowledge in UI/UX writing
  • Experience supporting content QA or CMS migrations

#LI-Remote
#MoneyHeroGroup
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What can you expect from us?
 
Impact: We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission.
Work: We have a team of over 350 talented individuals in 4 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives.
Culture: We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun.
Thrive: We launched in 2014, and now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career.
Reputation: We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group
 
EEO Statement
MoneyHero Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics.
 
Important Information for Job Applicants
Recruitment fraud and fake job postings have become increasingly common and sophisticated. At MoneyHero Group, we are committed to maintaining a fair, transparent, and secure hiring process, and we take candidate trust and safety seriously.
Most legitimate opportunities at MoneyHero Group are published on our official careers portals, and our Talent Acquisition team will contact candidates only through authorized channels and official MoneyHero Group email addresses. For selected executive-level or confidential searches, we may partner with trusted recruitment firms, and candidates may be contacted by authorized recruitment partners engaged by MoneyHero Group.
MoneyHero Group will never request payment or ask candidates to share sensitive personal or financial information, such as banking details, during the recruitment process.
If you are contacted by someone claiming to represent MoneyHero Group and are unsure whether the communication is genuine, or if you receive a message about a MoneyHero Group opportunity that is not listed on our official careers portals, please contact us directly at recruitment@moneyherogroup.com to verify.
 

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Marcus Rivera

Chief Revenue Officer

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