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Senior Brokerage Representative - Remote

Role overview

Qualifications

  • Proficiency in French and English (written and spoken)
  • Minimum 5 years of experience in customs operations
  • Customs Specialist (CCS) certification
  • Strong knowledge of US Customs and Border Protection Regulations

Responsibilities

  • Substantiates classification decisions using General Rules of Interpretation (GROI), Explanatory Notes, CROSS and other resources
  • Engages in Country of Origin verification projects, contact suppliers to obtain correct Country of Origin for customers' products
  • Manages and organizes product databases and classification information in Excel and Access
  • Communicates proactively with customers including educating customers on regulatory procedures

Key facts

  • Remote from: Canada
  • Full time
  • Senior (5-10 years)
  • English, French

Other skills

  • Analytical Thinking
  • Microsoft Office
  • Microsoft Excel
  • Problem Solving
  • Multitasking
  • Detail Oriented
  • Time Management
  • Communication

About the company

UPS logo

UPS

Transportation, Logistics & Supply Chain

Operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. Beginning as a small messenger service started by enterprising teenagers and a $100 loan, UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safer, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment. Headquartered in Atlanta, UPS can be found on the web at UPS.com and at about.ups.com. The company is also active among other social media channels including Facebook, Instagram, Twitter, and YouTube. For customer service inquiries, please visit us on Facebook and Twitter. Facebook: www.facebook.com/ups Instagram: www.instagram.com/ups/ Twitter: www.twitter.com/ups TikTok: UPS YouTube: www.youtube.com/ups

Company details

Company typeLarge
IndustryTransportation, Logistics & Supply Chain
Company size10001

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Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position uses import/export regulations to classify products and determines eligibility for various regulatory programs involved in international imports and exports. This position serves as a liaison between UPS and government entities, resolving issues related to customs declarations, shipping restrictions, and tax payments. 

 

Job Type: Full-Time / Permanent / Remote 

Workdays: Monday to Friday (must be able to work ALL 5 days of the week)   

Shift Hours: 8.30 AM to 5.00 PM (must be able to work a minimum of 40 hrs. per week)   

Shift Duration: 8 hours a day (requires flexibility with Start and Finish time)   

Work Location: Based in Canada

Hourly Wage: $23.04 per hour

 

Key Responsibilities and Duties    

  • Substantiates classification decisions using General Rules of Interpretation (GROI), Explanatory Notes, CROSS (Customs Rulings Online Search System) and other resources. 

  • Engages in Country of Origin verification projects, contact suppliers to obtain correct Country of Origin for customers' products. 

  • Manages and organizes product databases and classification information in Excel and Access. 

  • Enters product classifications and substantiation into proprietary operating system. 

  • Communicates proactively with customers including educating customers on regulatory procedures. 

 
Requirements 

  • Proficiency in French and English (written and spoken) – Required (regular interactions with clients outside Quebec – 50%)   

  • Advanced computer skills: Microsoft Office (Excel) 

  • Minimum 5 years of experience in customs operations - Required

  • Customs Specialist (CCS) certification - Required

  • Strong knowledge of US Customs and Border Protection Regulations 

  • Previous International Trade, Logistics or Freight Forwarding experience - Preferred 

  • Previous experience with classification and/or FTA determination - Preferred 

  • Bachelor's degree or International equivalent - Preferred  

  • Problem-solving and multitasking skills 

  • Strong analytical thinking, problem-solving, basic research, attention to detail, and time management skills.

Compensation and Benefits  

  • Vision, health, and dental benefits after three months of service.  

  • Overtime.  

  • Weekly Pay/ Direct Deposit- Every Friday.  

  • Immediate access to UPS ‘Employee Discounts’ upon hiring.  

  • Paid training.  

  • Pension Plan.  

  • Free Onsite Parking.  

  • Opportunity for advancement within a Fortune 50 Company.  

 

Expenses/Working Conditions 

  • Adhere to the company’s Appearance Guidelines.  


Employee Type:
 

Permanent


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Marcus Rivera

Chief Revenue Officer

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