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Senior Site Reliability Engineer - Remote

Role overview

Qualifications

  • Relevant experience and knowledge in Computer Science or another quantitative discipline
  • Experience in developing solutions Python, Bash, or other languages
  • Experience in internet protocols such as DNS, HTTP, TCP
  • Experience working with and analyzing complex systems in Linux, VM, and Kubernetes production environments

Responsibilities

  • Perform system analysis and troubleshooting
  • Assess performance and capacity of the platform and make improvement recommendations
  • Test inefficiencies and write software or infrastructure fixes
  • Collaborate with internal teams to troubleshoot and resolve escalations

About the company

Akamai Technologies logo

Akamai Technologies

Cloud Computing & Infrastructure (IaaS/PaaS)

At Akamai, we make life better for billions of people, billions of times a day. Every day, billions of people around the world connect with their favorite brands to shop online, play the latest video games, log into mobile banking apps, learn remotely, share videos with friends, and so much more. They may not know it, but Akamai is there, powering and protecting life online. Over 20 years ago, we set out to solve the toughest challenge of the early internet: the “World Wide Wait.” And we’ve been solving the internet’s toughest challenges ever since, working toward our vision of a safer and more connected world. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Our leading security, compute, and delivery solutions are helping global companies make life better for billions of people, billions of times a day. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Want to power and protect life online, by solving the toughest challenges? Be part of an amazing team. Let’s connect: LinkedIn: https://www.linkedin.com/company/akamai-technologies Twitter: https://twitter.com/Akamai Blog: https://www.akamai.com/blog

Company details

Company typeXLarge
IndustryCloud Computing & Infrastructure (IaaS/PaaS)
Company size5001 - 10000

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Job description

Do you enjoy collaborating with teams to solve complex challenges?

Do you have a passion for cutting edge technologies and tackling system problems?

Join our critical SRE team

Our team designs, develops, and manages applications and infrastructure that support Akamai's Compute, CDN, and security products and services. We specialize in creating solutions that help improve observability and enforce SLAs across all internal teams. We do all of this while maintaining Akamai's mission to make. life better for billions of people, billions of times a day.

Collaborate with others to build the best solutions for customers

As a Senior Site Reliability Engineer, you will perform system analysis and troubleshooting, assess performance and capacity of our platform, and make improvement recommendations. Having identified improvements, you'll work with engineering and the SRE teams to implement new features and products.

As a Senior Site Reliability Engineer, you will be responsible for:

  • Testing inefficiencies and fragilities and write software or infrastructure fixes.You must be fluent in both software code and IaC
  • Designing and work with Engineering or the SRE team to build automation or provide self-service tools
  • Leveraging skills in data analysis, network diagnostics and debugging tools to characterize performance and capacity of large-scale distributed systems
  • Designing, managing and tracking of Akamai's platform related KPIs to identify trends and changes to improve performance
  • Investigating proactively and analyzing platform performance to identify opportunities to maintain and enhance our advantage
  • Collaborating with internal teams to help trouble-shoot and resolve escalations and incidents for our customers
  • Working with cross-functional teams to gather customer requirements and influence how the business deploys and operates capacity

Do what you love

To be successful in this role you will:

  • Have relevant experience and knowledge in Computer Science or another quantitative discipline
  • Demonstrate experience in developing solutions Python, Bash, or other languages
  • Demonstrate experience in internet protocols such as DNS, HTTP, TCP
  • Have experience working with and analyzing complex systems in Linux, VM, and Kubernetes production environments
  • Show excellent communication skills and articulate technical information in a clear and easy to understand manner
  • Display excellent organization skills, managing priorities and multiple tasks
  • Be a self-starter, proactively taking the initiative to solve problems and have a drive to improve results

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. 

Learn what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like!

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

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Marcus Rivera

Chief Revenue Officer

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