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Site Reliability Engineer

Role overview

Qualifications

  • Bachelor’s degree in Computer Science Engineering or a related field
  • Proven experience in any cloud AWS/GCP/Azure
  • Experience with implementing SRE practices such as SLO/SLI, Error budgets, Postmortems, Reducing Toil
  • Python or other scripting/programming language

Responsibilities

  • Collaborate with development, security, quality, and operation teams to implement SRE practices and ensure system reliability
  • Define and support the required level of reliability, availability, and performance for services and applications
  • Design and deliver Cloud-based solutions tailored to client needs
  • Troubleshoot, mitigate, and support fixing of the infrastructure and application issues in a timely manner

Hard skills

Other skills

  • Collaboration
  • Communication
  • Problem Solving

About the company

EPAM Systems logo

EPAM Systems

IT Services & IT Consulting

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

Company details

Company typeXLarge
IndustryIT Services & IT Consulting
Company size10001

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Job description

We are seeking a highly skilled and motivated Site Reliability Engineer (SRE) to join our team. In this critical role, you will collaborate closely with software developers and operations teams to ensure high reliability, scalability, and efficiency of our systems, with a strong focus on meeting and exceeding customer expectations. Your expertise will be crucial in deploying, maintaining, and automating our infrastructure and application environments to ensure seamless user experiences. Your proactive involvement will be key to enhancing system reliability, optimizing resource utilization, and ensuring continuous improvement in our operational practices. Your responsibilities will include defining and tracking Service Level Objectives (SLOs), managing error budgets, and reducing toil through automation. You will play a pivotal role in driving the success of technology initiatives, maximizing their impact across the organization, and ensuring that solutions consistently meet the high standards our customers expect. Responsibilities Collaborate with development security quality and operation teams to implement SRE practices and ensure system reliability Define and support the required level of reliability availability and performance for services and applications Design and deliver Cloud-based solutions tailored to client needs Troubleshoot mitigate and support fixing of the infrastructure and application issues in a timely manner Implement a monitoring system for the infrastructure and application reliability Communicate technical concepts clearly to both engineering teams and management stakeholders Requirements Bachelor’s degree in Computer Science Engineering or a related field Proven experience in any cloud AWS/GCP/Azure Experience with implementing SRE practices such as SLO/SLI Error budgets Postmortems Reducing Toil capacity planning and Incident Management Python or other scripting/programming language Strong background in monitoring tools Proficient in CI/CD tools infrastructure as code and configuration management Solid knowledge of container orchestration technologies Kubernetes Docker Nice to have Expertise in deployment and management of LLMs including technologies like RAG Certification in Kubernetes AWS/GCP/Azure or similar technologies Proven experience in DevOps Knowledge of managing and optimizing AI/ML models in production environments including basic deployment monitoring and maintenance

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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