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Site Reliability Engineer II

Role overview

Summary

This role focuses on improving Akamai's global backbone and networking technologies through code. You will work closely with Architecture, Engineering, and Ops to identify areas for improvement and design solutions that enhance operational workflows and infrastructure reliability.

Qualifications

  • Experience in designing and implementing full stack systems using appropriate tools and frameworks.
  • Ability to identify operational inefficiencies and develop software solutions.
  • Experience maintaining and enhancing network telemetry and automation software stacks.
  • Knowledge of software and SDLC best practices.
  • Preferred: Understanding of global, complex, interconnected systems.

Responsibilities

  • Design and build systems that support automated operational workflows and provide insights into global network data
  • Identify and eliminate bottlenecks in operational workflows caused by inefficiencies and manual toil
  • Generate telemetry data and deep observability for network infrastructure
  • Support and deploy cloud-native, third-party software utilizing an infrastructure as code paradigm

Key facts

Hard skills

Other skills

  • Collaboration
  • Problem Solving

About the company

Akamai Technologies logo

Akamai Technologies

  • Cybersecurity
  • XLarge
  • 5,001–10,000
At Akamai, we make life better for billions of people, billions of times a day. Every day, billions of people around the world connect with their favorite brands to shop online, play the latest video games, log into mobile banking apps, learn remotely, share videos with friends, and so much more. They may not know it, but Akamai is there, powering and protecting life online. Over 20 years ago, we set out to solve the toughest challenge of the early internet: the “World Wide Wait.” And we’ve been solving the internet’s toughest challenges ever since, working toward our vision of a safer and more connected world. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Our leading security, compute, and delivery solutions are helping global companies make life better for billions of people, billions of times a day. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Want to power and protect life online, by solving the toughest challenges? Be part of an amazing team. Let’s connect: LinkedIn: https://www.linkedin.com/company/akamai-technologies Twitter: https://twitter.com/Akamai Blog: https://www.akamai.com/blog

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Job description

Do you have a passion for network automation?

Do you want to help scale a global platform?

Join the Mapping SRE team

Our team supports Akamai's global backbone and networking technologies by solving operational challenges through code. This position focuses on reducing toil through code, improving our ability to build and scale. As an SRE, you will be a crucial part of our ability to deliver global infrastructure connectivity for the next generation of Akamai's services.

Partner with the best

Our SRE team sits directly next to Architecture, Engineering and Ops. We are tasked with identifying the biggest areas for improvement and are responsible for designing and building solutions. With a focus on software, you will be directly responsible for continuously improving Akamai's ability to monitor and operate our backbone.

As a Site Reliability Engineer, you will be responsible for:

  • Designing and building systems that support automated operational workflows and provide deep insights into our global network data
  • Identifying and eliminate bottlenecks in operational workflows caused by process inefficiencies, manual toil, and technical debt
  • Generating telemetry data and deep observability for network infrastructure
  • Architecting our code to be self-sustainable, robust and easily maintainable, focusing on CI/CD, test-driven development, and iterative design
  • Supporting and deploying cloud-native, third party software utilizing an infrastructure as code paradigm

Do what you love

To be successful in this role you will:

  • Contribute to the design and implementation of full stack systems, utilizing appropriate tools and frameworks for a given task
  • Identify operational inefficiencies and develop software solutions to help relieve process bottlenecks.
  • Maintain and enhance network telemetry and automation software stacks, including source of truth systems, metric agents, time-series databases, dashboarding, and alerting.
  • Apply software and SDLC best practices consistently, supporting greater development efficiency within a collaborative team.
  • Develop a strong understanding of global, complex, interconnected systems and proactively contribute to their reliability.

Build your career at Akamai

Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact.

With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here.

Learn more

Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.

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