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Agent, Office work and operations

Role overview

Qualifications

  • Trade school diploma in a related field
  • A minimum of two years of relevant experience
  • Knowledge of French is required

Responsibilities

  • Help carry out the unit’s operational and administrative processes
  • Help analyze and produce reports and statistics
  • Carry out administrative tasks, including data collection, entry, modification, compilation and coding
  • Provide information about your line of business’s processes and procedures

Key facts

  • Remote from: Canada
  • Full time
  • French

Other skills

  • Adaptability
  • Communication
  • Problem Solving

About the company

Desjardins logo

Desjardins

Banking

Desjardins Group is the leading cooperative financial group in Canada and the fifth largest cooperative financial group in the world with assets of $227 billion. It has been rated one of Canada’s top 100 employers by Mediacorp Canada. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. The group has one of the highest capital ratios and credit ratings in the industry. It is considered as the fourth safest and strongest bank in North America according to Global Finance magazine and the first according to Bloomberg News.

Company details

Company typeXLarge
IndustryBanking
Company size10001

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Job description

Temporary position for 6 months.

This posting is intended primarily for unionized employees covered by the TUAC accreditation.

As an office work and operations agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing, and verification of database data integrity. You perform administrative and follow-up tasks to support your unit’s day-to-day operations and help it meet operational objectives and carry out initiatives in accordance with the detailed directives in place. The ability to drive results is therefore essential. You help process information and solve simple, everyday issues, tailoring your approach as needed. You respond to administrative and operational questions. More specifically, you will be required to:

  • Help carry out the unit’s operational and administrative processes
  • Help analyze and produce reports and statistics
  • Carry out administrative tasks, including data collection, entry, modification, compilation and coding. Coordinate the unit’s activities
  • Provide information about your line of business’s processes and procedures
  • Help prepare presentations and related documents
  • Serve as resource person for administrative and operational matters

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Remote

What you bring to the table 

  • Trade school diploma in a related field
  • A minimum of two years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required
Drive results, Situational adaptability


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

FCDQ-MTL-TUAC SCD (00012) (2013-02-19 - )

Job Family

Administration (FG)

Unposting Date

2026-08-20

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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