RCM Business Enablement Analyst

Welcome to Ovation Healthcare! 

At Ovation Healthcare (formerly QHR Health), we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.  

The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare’s vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.  

We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.  

Ovation Healthcare’s corporate headquarters is located in Brentwood, TN. For more information, visit www.ovationhc.com.  

Summary:

Business Enablement Analysts are key players within the organization, focusing on strategically implementing and optimizing processes, systems, and tools to enable operational efficiency and team productivity. This position is essential withing the Business Enablement Department to ensure that teams have the resources, training, and information they need to perform their roles effectively by aligning technology and processes with business goals. The Business Enablement Analyst helps drive organizational success and improve overall performance. A Business Enablement Analyst must be a self-starter with the ability to identify, understand, and research issues and exhibit excellent interpersonal skills.

Duties and Responsibilities:

• Building, testing, and maintaining insurance payor contracts.
• Building, testing, and maintaining expected reimbursement rules to accurately calculate expected reimbursement.
• Use of in-depth healthcare knowledge, technical, analytical, and financial skills to ensure all aspects of a contract are implemented and managed throughout the life of the payor contract.
• Coordinate with the company’s operations department to ensure that expected reimbursement rules are up-to-date and accurate after initial build, QA, and testing.
• Maintain all updates for expected reimbursement rules, such as Medicare OP quarterly updates, yearly Diagnostic Related Grouper (DRG) updates, and yearly increases for the Managed Care contracts.
• QA and testing models by reviewing multiple reports and output prior to publishing live models.
• Coordinate managed care contract questions with Clients, Managers, and Team Leads as applicable.
• Assist with onboarding Revenue Acceleration projects including identifying and validating data requirements, creating workflows and processes, training, and QA during the implementation process.
• Performance of ad hoc analyses as assigned by departmental Director, Manager, or Team Lead.

Knowledge, Skills and Abilities:

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, writing policies, and other office procedures and terminology.
• Knowledge of business and management principles involved in strategic planning, resource allocation, production methods, and coordination of people and resources.
• Analytical Thinking: Ability to analyze data, processes, and systems to identify gaps, understand needs, and propose effective solutions.
• Communication Skills: Strong verbal and written communication skills to convey complex information clearly and to facilitate training sessions and presentations.
• Project Management: Proficiency in managing projects from conception through to implementation and review, including time management and task prioritization.
• Technical Proficiency: Familiarity with a range of tools and technologies used in enablement, including Client Relationship Management systems, Learning Management Systems platforms, data analytics tools, and content management systems.
• Collaboration: Ability to work effectively with cross-functional teams and build strong relationships with clients and Operations leaders.
• Problem-Solving: Strong problem-solving skills to quickly identify issues and develop effective solutions.
• Adaptability: Flexibility to adapt to changing needs, new technologies, and evolving business processes.
• Attention to Detail: Detail-oriented approach to ensure accuracy and completeness in enablement activities and documentation.
• Customer-Centric Mindset: Understanding of end-user needs and the ability to design enablement solutions that enhance user experience and productivity.

Work Experience, Education and Certifications:

• Minimum of 1-3 years of experience preferred.
• Working knowledge of managed care contracting and modeling desired.
• 5+ years in a healthcare background is required, preferred to have knowledge in billing and coding.
• Knowledge of CMS guidelines includes Medicare, IPPS, and OPPS reimbursement logic

Working Conditions and Physical Requirements:

This position is remote and requires long periods of sitting, interfacing with a desktop computer or laptop including mouse and keyboard, using a hard phone or soft phone.

Travel Requirements:

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