Deputy Task Lead

Index Analytics, LLC, is a rapidly growing, Baltimore-based small business providing health-related consulting services to the federal government. At the center of our company culture is a commitment to instilling a dynamic and employee-friendly place to work. We place a priority on promoting a supportive and collegial team environment and enhancing staff experience through career development and educational opportunities.

OVERVIEW

The Deputy Task Lead is a cross-functional execution lead that helps translate strategic direction from program, operational, product, transformation, and technical leadership into actionable plans, documented decisions, tracked deliverables, coordinated implementation activities, and clear status reporting. The position focuses on integration and follow-through across internal team efforts, while preserving clear lanes for operational leadership, product ownership, technical strategy, and day-to-day case management.

KEY RESPONSIBILITIES

• Support program leadership by coordinating priorities, cross-functional activities, and leadership coverage as needed.
• Track action items, milestones, deliverables, decisions, risks, dependencies, blockers, and follow-up items across workstreams.
• Coordinate with internal teams to maintain visibility and drive issue resolution
• Support workstream transformation by tracking improvement projects, implementation activities, stakeholder coordination, and workflow documentation.
• Translate strategic ideas and process improvement opportunities into actionable plans, timelines, decision logs, and status updates.
• Capture meeting outcomes, clarify next steps, facilitate status reviews, and help keep work moving between meetings.
• Support monthly reporting, leadership summaries, CMS-facing updates, deliverable tracking, and early identification of gaps or risks.
• Document business needs, decisions, assumptions, implementation impacts, automation opportunities, and workflow standardization recommendations.
• Assist with SOPs, job aids, implementation materials, training coordination, communications, change readiness, feedback collection, and adoption tracking.
• Support product and technology follow-through by tracking decisions, open questions, risks, dependencies, readiness items, operational impacts, and training needs.
• Lead special projects assigned by program leadership with emphasis on execution, documentation, implementation support, and follow-through.