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Business Services Executive (Maternity Cover)

Role overview

Qualifications

  • Experience in an administrative, operational support, insurance or claims environment
  • Strong organisational and workflow management skills
  • Excellent attention to detail
  • Strong communication and stakeholder management skills

Responsibilities

  • Provide vital administrative and operational support across claims, billing, reporting, workflow management and case administration activities
  • Ensure claims are progressed efficiently and data is maintained accurately
  • Support operational objectives by monitoring tasks, diaries, incoming communications and case progression
  • Work confidently with financial processes including billing, payments, revenue tracking, reporting and reconciliations

Key facts

Other skills

  • Organizational Skills
  • Detail Oriented
  • Microsoft Excel
  • Communication
  • Relationship Building
  • Time Management

About the company

EFI Global logo

EFI Global

Engineering Services

Over the last four decades, we have grown from a boutique firm specializing in handling insurance fraud and arson cases and providing expert witness testimony, to becoming a recognized leader in engineering failure analysis, origin and cause investigations, environmental consulting, laboratory testing and specialty consulting. Each member of our multi-disciplinary team of more than 700 professional engineers, fire investigators, architects and scientists was selected for his or her technical proficiency, in-depth industry knowledge and commitment to professional integrity. Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. This expertise, coupled with the extensive coverage of more than 62 national offices plus offices in Canada, the United Kingdom and Brazil to provide global work abroad capability, has earned us a reputation for delivering timely responses that consistently meets our clients’ expectations β€” anytime, anywhere. EFI Global currently provides engineering services in the state of North Carolina by our partner firm, EFI Global of North Carolina, P.C. We also provide engineering services in the states of New York and New Jersey by our partner firm, EFI Global Engineering of New York, P.C. EFI Global is part of the Sedgwick family of companies, a global leader in the independent insurance claims industry.

Company details

Company typeSME
IndustryEngineering Services
Company size501 - 1000

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Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Business Services Executive (Maternity Cover)

Job Location: UK wide
Job Type: Maternity Cover FTC
Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for a Business Services Executive to join our Liability Claims Services team on a 6-month fixed-term contract to provide maternity cover, supporting the delivery of efficient and high-quality claims operations.

Working closely with Adjusters and operational colleagues, you will provide vital administrative and operational support across claims, billing, reporting, workflow management and case administration activities. You will help ensure claims are progressed efficiently, data is maintained accurately and key operational and financial objectives are achieved.

This is a varied role where accuracy, organisation and the ability to prioritise competing demands are key.

The skills you will have when you apply:

  • Experience in an administrative, operational support, insurance or claims environment, with the ability to manage multiple priorities and competing deadlines.

  • Strong organisational and workflow management skills, including monitoring tasks, diaries, aged WIP, incoming communications and case progression to support operational objectives.

  • Excellent attention to detail, with experience maintaining accurate records, data entry and ensuring claim information within Darwin and related systems is correct and up to date.

  • Confidence working with financial processes, including billing, payments, revenue tracking, reporting, reconciliations and resolving queries.

  • Strong communication and stakeholder management skills, with the ability to build effective relationships and respond professionally to colleagues, clients, policyholders, brokers and claimants.

  • Good working knowledge of Microsoft Office applications, particularly Excel, with experience producing management information, operational reports and data reconciliations to support operational teams and workload management.

What we'll give you for this role:

Remuneration & more

  • Competitive salary taking into account skills, experience and qualifications

  • A Self-Invested Personal Pension Scheme (SIPP)

  • Holiday allowance of 25 days plus bank holidays

  • Flexible working from our office or your home

Health & support

  • Private healthcare plan (including pre-existing conditions)

  • Life assurance

  • Employee assistance programme for employee wellbeing

  • Wellbeing and digital GP apps

  • Group Income Protection

Other benefits

  • Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan

  • Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, you won't just build your career; you'll cultivate a future full of opportunity. Our Sedgwick University offering empowers you to excel through one of the most comprehensive training programmes in the industry, with access to more than 15,000 on-demand courses, role-specific learning and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we're building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.

After the closing date, we will review all applications and may select some applicants for an interview (which may be virtual or in person).

#LI-REMOTE

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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