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HIM Operations Specialist II- Remote

Role overview

Qualifications

  • High School Diploma or GED Equivalent
  • 1 to 2 years of experience in healthcare
  • Proficient computer and keyboarding skills
  • Strong interpersonal, written, and verbal communication skills

Responsibilities

  • Analyze and identify documentation needs based on services provided and coding queries
  • Assign, edit, and track medical record deficiencies in the chart management system
  • Review, upload, and process documentation to Epic according to state guidelines
  • Ensure compliance with organizational policies and procedures, and State and Federal regulations

Key facts

Other skills

  • Critical Thinking
  • Microsoft Office
  • Problem Solving
  • Interpersonal Communications
  • Detail Oriented
  • Time Management
  • Communication
  • Teamwork
  • Adaptability

About the company

Atrium Health logo

Atrium Health

Hospitals & Health Care

Atrium Health is a nationally recognized leader in shaping health outcomes through innovative research, education and compassionate patient care. Based in Charlotte, North Carolina, Atrium Health is proud to be a part of Advocate Health, the third-largest nonprofit health system, serving nearly 6 million patients across six states. It provides care under the Atrium Health Wake Forest Baptist name in the Winston-Salem, North Carolina, region, as well as Atrium Health Navicent and Atrium Health Floyd in Georgia and Alabama. Atrium Health is renowned for its top-ranked pediatric, cancer and heart care, as well as organ transplants, burn treatments and specialized musculoskeletal programs. A recognized leader in experiential medical education and groundbreaking research, Wake Forest University School of Medicine is the academic core of the enterprise, including Wake Forest Innovations, which is advancing new medical technologies and biomedical discoveries. Atrium Health is also a leading-edge innovator in virtual care and mobile medicine, providing care close to home and in the home. Ranked nationally among U.S. News & World Report’s Best Hospitals in eight pediatric specialties and for rehabilitation, Atrium Health has also received the American Hospital Association’s Quest for Quality Prize and its 2021 Carolyn Boone Lewis Equity of Care Award, as well as the 2020 Centers for Medicare & Medicaid Services Health Equity Award for its efforts to reduce racial and ethnic disparities in care. With a commitment to every community it serves, Atrium Health seeks to improve health, elevate hope and advance healing – for all, providing $2.46 billion last year in free and uncompensated care and other community benefits.

Company details

Company typeXLarge
IndustryHospitals & Health Care
Company size10000+

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Job description

Department:

13442 Enterprise Revenue Cycle - HIM Ops Document Management AMB NC/GA

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Wednesday - Sunday 12p-8:30p

Pay Range:

$21.85 - $32.80

Major Responsibilities:

  • Applies knowledge of medical terminology and nomenclature to accurately Analyze and identify documentation needs based on services provided and coding queries and accurately classify clinical documentation for all tests, treatments, procedures, and other services.  Assigns, edits, and tracks medical record deficiencies by responsible provider into the chart management system accurately and timely to support continuity of patient care, coding, and revenue cycle. Applies knowledge of medical terminology and nomenclature to accurately identify documentation needs based on services provided and coding queries.  Assigns, edits, and tracks medical record deficiencies by responsible provider into the chart management system accurately and timely.   
  • Responsible for reviewing, uploading and processing to Epic, Health Maintenance results and Advance Care Planning Directives based on state guidelines according to procedures. Reviews clinical documentation for evidence of Diabetic Retinopathy, abstracting components to support Health Maintenance initiatives.   
  • Performs HIM and coding support functions as assigned, positively contributing to established metrics, key performance indicators, and turn-around-times. Obtains and imports documentation from internal and external sources to justify and support accurate coding and billing for services performed by employed clinicians.  
  • Ensures compliance with all organizational policies and procedures, Medical Staff Bylaws, and State and Federal regulations, such as The Joint Commission (TJC), Det Norski Veritas (DNV) and Centers for Medicare and Medicaid (CMS).  
  • Uses critical thinking to identify and escalate front end or system workflow issues. Collaborates with department leaders, clinical informatics, IT, coding and HIM Optimization to problem-solve and resolve the identified issues.  
  • Validates deficiencies and chart completion status in the electronic health record (EHR) to support reporting of incomplete and delinquent medical record documentation. Accurately notify clinicians regarding incomplete documentation and inform leadership regarding accountability sanctions.  
  • Performs specialized workflows to verify the validity of presurgical H&Ps and other documents received via OnBase work queue and upload to the EHR.  
  • Incorporates internal and external clinical documentation from various electronic and paper sources via applicable software work queues, rounding, eDelivery or importing into the EHR routing to the clinician as appropriate according to HIM procedures while meeting established benchmarks for quality, accuracy, and productivity.  
  • Coordinates all support activities, provides training and education to Epic Connect clinics for transition to EPIC.   

Minimum Job Requirements 

Education

  • High School Diploma or GED Equivalent  

Certification / Registration / License 

  • N/A

Experience

  • Typically requires 1 to 2 years of experience in healthcare.  

Knowledge / Skills / Abilities

  • Ability to work independently and make decisions with minimal supervision using critical thinking skills, while maintaining quality and productivity standards.  
  • Demonstrates effective problem identification, problem solving and priority setting skills.  
  • Proficient computer and keyboarding skills with the ability to learn new computer software systems such as Epic, OnBase, Solarity, Microsoft Office, and legacy archives, and electronic communication and meeting platforms such as Teams.  
  • High attention to detail and accuracy with the ability to limit interruptions.  
  • Ability to prioritize workload and work under pressure in a fast-paced environment with time constraints.  
  • Works collaboratively in a diverse team environment with openness and respect to learn, create and problem-solve.  
  • Ability to adapt to a fast-paced environment and transition to switching tasks without issue while maintaining quality and accuracy.  
  • Ability to learn when receiving constructive feedback by leadership or peers and taking personal ownership for success.  
  • Strong interpersonal, written, and verbal communication skills.  
  • Ability to safeguard protected health information (PHI) and possess basic knowledge of HIPAA.  

Physical Requirements and Working Conditions

  • Operates all equipment necessary to perform the job.​  
  • Exposed to a normal office environment.​  
  • Sits most of the workday.​  
  • Ability to perform repetitive functions and hand movements in a normal office environment

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

  • Premium pay such as shift, on call, and more based on a teammate's job

  • Incentive pay for select positions

  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs

  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

  • Flexible Spending Accounts for eligible health care and dependent care expenses

  • Family benefits such as adoption assistance and paid parental leave

  • Defined contribution retirement plans with employer match and other financial wellness programs

  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.


About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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