Virtual Accounts Product Manager - VP

The Product Manager role is a senior management level position responsible for managing a broad range of Product Management activities including setting strategy and providing direction, leadership and budgetary management, etc. Additionally, this role will be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.

This role will support the launch of the Virtual Account Wallet use case market expansion and program growth. Target clients for this solution are FinTechs and eCommerce clients who are integrating the solution into their own product as part of their capability stack. Citi is focused on supporting a real-time ecosystem able to support client structures including millions of Virtual Accounts and high volumes of transactions each month. This role sits within the Payments Product team within the Citi Services - Treasury and Trade Solution division.

Responsibilities:

• Oversee strategic program roadmap, requirements, development, launches, and client onboarding to gain maximum benefit, as well as survey and analyze competitive industry landscapes to identify relative trends, threats, and opportunities to apply in strategy development and execution
• Manage day-to-day product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results
• Execute the client value propositions, positioning, segmentation, pricing, targeting, channel strategies, risk management, and competitive differentiation to achieve preferred status as partner to Citi clients
• Develop plans and execute functional strategies for a country, group of countries, region, or business requiring coordination and integration across units as well as provide input into strategic decisions affecting job family or function within region or business
• Manage client and competitor market research, develop product innovation roadmap, assess risks and address fundamental trials of product commoditization to create an advanced set of solutions
• Oversee all aspects of program life cycle management including market demands, technology trends, and the competitive field as well as help drive innovation by working with external partners/alliances to develop products, manage ongoing relationships, and prepare agreements
• Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans
• Develop and communicate a business plan to approach the marketplace, and coordinate and implement team procedures, client problem resolutions and client management
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years of relevant experience
• Experience in product development, product management and/or analytics
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements - this role is in an emerging payment space requiring creative solutioning
• Demonstrated problem-solving and decision-making skills
• Experience leading cross-functional teams to define and achieve high value business goals
• Working knowledge of market dynamics, products, and competitive climate
• Demonstrated project management skills
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated analytical skills
• Ability to work in a team-oriented environment
• Demonstrated influencing skills

Education:

• Bachelor’s degree/University degree or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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