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ServiceNow Developer AI (m/w/d)

Role overview

Qualifications

  • Degree in (Business) Informatics or equivalent education in IT/Application Development
  • At least 2 years of professional experience in development on the ServiceNow platform
  • Excellent knowledge of JavaScript
  • Practical project experience with Now Assist or comparable GenAI initiatives on ServiceNow

Responsibilities

  • Design, develop, and implement intelligent AI solutions on the ServiceNow platform
  • Create tailored custom apps and integrate workflows via Integration Hub and REST/SOAP APIs
  • Manage the behavior of Large Language Models (LLMs) contextually and develop precise prompts
  • Consult clients technically and strategically on identifying, assessing, and implementing AI potentials

About the company

Netlution GmbH logo

Netlution GmbH

IT Services & IT Consulting

The n_Story In 2001 the story of Netlution began. Over the years the company has established itself as an IT infrastructure specialist with adaptive IT services and consulting services in the areas of data center, end user and cloud computing of complex IT environments in the area. As a partner of corporations in the enterprise environment, we look behind the scenes of the IT departments of large corporations, which are active in a wide variety of areas. 180 employees shape our motto: our people make the difference, because they make our services unique and that makes us proud. Our success and growth is shaped by each team member, which is why we support each individual in his or her personal and professional development. 16 values have been developed by our team members in a participatory way. We live these values every day in order to realize our visions. For us, teamwork means devoting ourselves to exciting projects together and mastering challenges with team spirit. Our sense of community is also shaped by events where we meet regularly to spend time together in a relaxed atmosphere. Find out more about us at www.our-people-make-the-difference.de!

Company details

IndustryIT Services & IT Consulting
Company size201 - 500

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Job description

Über unseren Kunden


Aufgabenspektrum

Du möchtest die Zukunft der Enterprise-Automatisierung an der Schnittstelle von ServiceNow und Generativer KI gestalten? Als ServiceNow Developer AI entwickelst du bei Netlution maßgeschneiderte, KI-gestützte Plattformlösungen und setzt produktionsreife AI-Anwendungsfälle für anspruchsvolle Kundenumfelder um.

  • Du konzipierst, entwickelst und implementierst intelligente KI-Lösungen auf der ServiceNow-Plattform unter Nutzung von Now Assist, AI Agent Studio und AI Skills.
  •  Du erstellst maßgeschneiderte Custom Apps, entwickelst komplexe Schnittstellen via Integration Hub sowie REST/SOAP-APIs und automatisierst Workflows im Flow Designer.
  • Du steuerst das Verhalten von Large Language Models (LLMs) kontextbezogen aus, entwickelst präzise Prompts und integrierst Generative AI nahtlos in bestehende Unternehmensprozesse.
  • Du verantwortest den gesamten Lifecycle von Enterprise-AI-Lösungen – von der Entwicklung über automatisierte Tests bis hin zur Einhaltung von Security-, Compliance- und Governance-Standards.
  • Du berätst unsere Kunden technisch wie strategisch bei der Identifikation, Bewertung und Implementierung von KI-Potenzialen.


Erfahrungen

  • Du verfügst über ein Studium der (Wirtschafts-) Informatik oder eine Ausbildung im Bereich Informatik/Anwendungsentwicklung oder Vergleichbares.
  • Du bringst mind. 2 Jahre Berufserfahrung in der Entwicklung auf der ServiceNow-Plattform sowie exzellente Kenntnisse in JavaScript mit.
  • Du hast Praktische Projekterfahrung mit Now Assist oder vergleichbaren GenAI-Initiativen auf ServiceNow sowie ein tiefes Verständnis für Prompt Engineering, Context Engineering und LLM-Verhalten.
  • Du hast bereits Erfahrung mit AI Agent Studio, Agentic Workflows und der Absicherung von KI-Anwendungen in Produktionsumgebungen (Testing, Security, AI-Governance).
  • Du sprichst fließend Deutsch und hast gute Englischkenntnisse.


Benefits

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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