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Virtual Assistant (Salesforce)

Role overview

Qualifications

  • Previous experience as a Virtual Assistant, Administrative Assistant, Marketing Assistant, or similar role.
  • Hands-on experience with Salesforce is required.
  • Strong written and verbal communication skills.
  • Highly organized and detail-oriented.

Responsibilities

  • Provide day-to-day administrative and operational support to 9 Marketing Managers.
  • Maintain accurate and up-to-date Salesforce records, data, and reports.
  • Assist with tracking leads, opportunities, follow-ups, and other marketing-related activities.
  • Communicate clearly and professionally with Marketing Managers and internal stakeholders.

Key facts

Other skills

  • Communication
  • Time Management
  • Proactivity
  • Detail Oriented

About the company

NeoWork logo

NeoWork

Outsourcing & Offshoring

NeoWork is an operations and animation agency that fully embraces the new method of work. We are reimagining the BPO industry with a remote-first culture and an à la carte menu of services to fit your unique needs. NeoWork specializes in working with early-stage startups to quickly define and build out operations processes to help our clients scale quickly.

Company details

Company typeScaleup
IndustryOutsourcing & Offshoring
Company size51 - 200

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Job description

We are looking for a highly organized, responsive, and proactive Virtual Assistant - Salesforce to support a team of 9 Marketing Managers. This role is ideal for someone with hands-on Salesforce experience who can manage multiple priorities, communicate effectively, and stay ahead of tasks and follow-ups.

Key Responsibilities

  • Provide day-to-day administrative and operational support to 9 Marketing Managers.
  • Work extensively in Salesforce, particularly with down-funnel processes and activities.
  • Maintain accurate and up-to-date Salesforce records, data, and reports.
  • Assist with tracking leads, opportunities, follow-ups, and other marketing-related activities.
  • Coordinate requests and tasks across multiple Marketing Managers.
  • Follow up proactively on pending items and ensure deadlines are met.
  • Communicate clearly and professionally with Marketing Managers and internal stakeholders.
  • Identify issues or gaps and take initiative to resolve them.
  • Manage multiple priorities while maintaining accuracy and attention to detail.
  • Support other administrative and marketing operations tasks as needed.

Requirements

  • Previous experience as a Virtual Assistant, Administrative Assistant, Marketing Assistant, or similar role.
  • Hands-on experience with Salesforce is required.
  • Familiarity with Salesforce down-funnel processes and workflows.
  • Strong written and verbal communication skills.
  • Highly organized and detail-oriented.
  • Responsive and reliable when handling requests and follow-ups.
  • Proactive mindset with the ability to work independently.
  • Strong time-management and prioritization skills.
  • Comfortable supporting multiple stakeholders simultaneously.
  • Ability to work in a fast-paced, remote environment.

Benefits

  • Health Maintenance Organization (HMO) after 3 months
  • Extra Holiday Pay
  • Paid Time Off (PTO)
  • Mental Health Leave
  • General Leave Credits
  • Birthday Leave
  • Gym Stipend Allowance
  • Remote work setup
  • People-first company culture and supportive team environment

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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