VP - Admissions (HS)

Job Summary

The Vice President (VP) of Admissions (HS) reports to the VP of Operations and is responsible for strategic management of Senior/Executive level Admissions Representatives and market-specific relationships. This person is responsible for creating demand and conversion by maintaining relationships and identifying additional new growth opportunities with existing markets. They are responsible for achieving company goals for each vertical, targets and objectives related to existing campus operations. 

Responsible for managing and developing the Admissions team with primary focus on new student recruitment and revenue opportunities. This position also serves as a customer escalation point of contact within the Enrollment Services group. 

Key Responsibilities 

• Owns and drives market demand & conversion, delivering satisfaction and serves as voice of the Enrollment Services extended network. 

• Provides leadership to the Admissions team, and counsel to the VP of Operations and executive leaders, in implementing customer and growth objectives that appropriately reflect business goals.

• Responsible for managing day-to-day operations, adherence to our processes and metrics as well as managing departmental budgets as defined by the annual operating plan (AOP). 

• Hires, trains, develops and manages a high-performance team focusing on new student demand and conversion. 

• Develops a metrics/customer/market-driven culture in accordance with our overall company culture and priorities. 

• Accountable for the management of all queries and issues within the Enrollment Services team. 

• Partners with Operations Team and other Leadership Team members to identify opportunities for Enrollment Services process improvements and design. Facilitates successful implementation of new programs through the organization. Fosters an organization of continuous process improvement. 

• Serves as a voice of the customer in collaborating closely with the Leadership Team to understand company, technology and product strategy. Recommends changes and enhancements to the current platform. 

• Works closely with the ground campus teams and leaders to help properly define market opportunities and support methodologies to ensure overall organizational success. 

• Ensures growth-related reports and other internal data points are provided to the VP of Operations. Develops new reporting tools and dashboards as needed.  

• Works with leadership in prioritizing market objectives to drive demand and increase market share funneling new student enrollment to existing campuses. 

• Responsible for recruiting, training, evaluating and coaching Enrollment Services team. 

Other responsibilities, as needed 

• Travel up to 50% or as needed by the business demand. 

• Willingness to work nights, weekends, and/or holidays. 

• Ability to work in a fast-paced environment and meet deadlines of multiple concurrent tasks. 

• Ability to remain flexible and easily adapt to changes in work environment or schedule.

• Ability to communicate effectively and provide a positive, professional impression via phone, email, text and in-person to students and staff from diverse backgrounds. 

• Ability to work and succeed individually and as part of a team in a highly structured and regulated work environment. 

• Ability to work remotely in any/all states in which Ancora is licensed/approved to do business. 

 Education and Experience Required

• Bachelor’s degree in Business Administration, Marketing, or Human Resources or other industry-related specialization required. 

• Or at least 5 years of industry-related experience including 3 years in upper management required. 

• Possesses excellent verbal communication, particularly telephonic – and good written communication skills. 

• Persistence combined with a positive attitude and approach to work and others; self-motivating work style. 

• Mature, positive and collaborative interpersonal skills. 

• Possesses the ability to effectively use applicable school systems, databases and tools. 

• Extensive knowledge of the principles, procedures, and best practices of the industry.

• Strong analytical and problem-solving skills. 

• Advanced knowledge and functionality of Google Suite 

Education and Experience Preferred 

• Master’s degree in Business Administration, Operations Research, or equivalent training and experience required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Prolonged periods sitting at a desk and working on a computer.

Work Environment  

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is usually not exposed to weather conditions.  The noise level in the work environment is usually moderate. 

Note

This is not necessarily an exhaustive list of all responsibilities, skills, duties, or requirements associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. 

I have read and understand the above job description.  I further understand that this is not an all-inclusive list and does not constitute a contract.  My employment remains at will as with all employees of Ancora Education.