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Director of Engineering, GenAI Enablement Tribe

Role overview

Qualifications

  • 10+ years in software engineering
  • 5+ years leading Engineering Managers across multiple disciplines
  • Experience in designing and shipping agentic systems
  • Technology strategy ownership at organisation or business unit level

Responsibilities

  • Own the GenAI platform and related tools
  • Lead embedded engineers in various functions to redesign processes
  • Build GenAI proficiency across HelloFresh through curriculum and enablement paths
  • Co-create group GenAI strategy and manage the related budget and investment decisions

About the company

HelloFresh logo

HelloFresh

Food & Beverage Manufacturing

HelloFresh is on a mission to change the way people eat, forever! From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. We delivered 227 million meals and reached 6.94 million active customers around the world in Q3 2021. HelloFresh Group consists of six brands that provide customers with high quality food and recipes for different meal occasions. Every ingredient needed for our meals are carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day. Making a meal a delicious achievement - not just fuel for your day - takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry. Our more than 15,000 high-performing and ambitious employees across the globe from New York to Berlin, London to Sydney and Tokyo to Milan enjoy a number of benefits including flexible working arrangements, discounts on our boxes, health and well-being and learning and development programs. We’re always looking for quality ingredients to perfect our recipe, so join us now! https://www.hellofresh.com/careers/locations

Company details

Company typeLarge
IndustryFood & Beverage Manufacturing
Company size10001

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Job description

About the role: What's in the Box

The GenAI Enablement Tribe is where HelloFresh's transformation into an AI-native company gets engineered: the platform every team builds on, the embedded engineering that redesigns commercial functions end-to-end, that changes how 5,000 knowledge workers and 1,000 engineers actually work. You will lead four teams across Berlin and Warsaw, with a mandate that spans every function in the group (not just tech). 

This role sits on the engineering leadership team, with decision authority, direct access to group leadership, and the room to shape the strategy you then deliver; reporting directly to Ingmar Krusch (SVP Engineering).

We believe that GenAI can change the way people eat forever - this will be your open-ended mission! 

What you’ll do: The Recipe

  • GenAI platform ownership: Own the platform the whole group builds on: LLM gateway, MCP gateway, agent platform, plugin marketplace, spec-driven development tooling, evals, and agent observability. Shorten the path from idea to running.
  • Forward-deployed engineering: Lead embedded engineers into marketing, HR, finance, and operations, redesigning each function's processes AI-native rather than simply automating them, shipping against a business KPI that function owns, and generalising each build back into the platform so the next team starts from a working pattern.
  • Group-wide capability build: Build GenAI proficiency across the whole of HelloFresh through curriculum, cohorts, and per-function enablement paths measured on demonstrated skill.
  • Strategy into roadmap: Co-create the group GenAI strategy with global central functions leadership, collaborate with the Product org to convert it into a sequenced delivery roadmap, and own the budget and investment decisions across tools and processes.
  • Team and engineering standards: Lead and develop Engineering Managers and Staff Engineers across Berlin and Warsaw, holding teams accountable for delivery, engineering standards, and team health, while scaling AI-native working practices into BAU. 
  • Governance and cost: Keep adoption safe and affordable by owning guardrails, evals, model routing, cost control, and the compliance boundary with Security, Legal, and Procurement.

What you’ll bring: The Ingredients

  • Engineering leadership depth: 10+ years in software engineering and 5+ years leading Engineering Managers across more than one discipline, with a track record of holding teams accountable for delivery and technical quality.
  • Agentic systems experience: You have designed, built, and shipped agentic systems with your own hands and teams, and you understand where they fail: context engineering, tool calling, agent orchestration, retrieval, and evaluation harnesses.
  • Platform adoption record: You have built internal platforms that engineers adopted, and you can distinguish a platform team that ships features from one that removes friction.
  • Change beyond the build: You have led a transformation programme, a large enablement effort, or a function-wide process redesign that held after you moved on.
  • Stakeholder credibility: You are credible in a design review, and you have guided senior stakeholders through decisions they were initially sceptical about.
  • Technology strategy ownership: You have owned technology or AI strategy at an organisation or business unit level, including build vs. buy decisions, with the sequencing that takes pilots into production. You bring low ego, high ownership, and clarity over complexity to the decisions you hold.

Even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you: In your application, be specific about what you personally built and led, what broke, and where you have gone beyond a technical build. If you have set technology strategy above team level and GenAI is the step you are ready to take, say so. 

What we offer: The Toppings

  • Meal kit discount: Enjoy a discount on HelloFresh meal kits, delivered straight to your door.
  • Company pension: Build for the long-term with our company pension scheme (not available for interns/working students).
  • Wellbeing memberships: Benefit from discounted memberships with Urban Sports Club and John Reed, yoga classes, and access to Headspace and Spill.
  • Flexible working: Balance work and life with flexible hours, Work From Home/Abroad options, and a home office setup budget.
  • Childcare support: Financial support for childcare costs (not available for interns/working students).
  • Deutschlandticket: A monthly allowance toward the Deutschlandticket for sustainable commuting across Germany.
  • Learning and development: Access to internal training programmes and a central L&D budget.
  • Office and social: Work from a modern office in Berlin-Kreuzberg with team outings, Friday beers, and company events throughout the year.

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days.


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Marcus Rivera

Chief Revenue Officer

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linkedin.com/in/marcusrivera
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