Logo for International SOS

Italian and English speaking Assistance Nurse, Italy

Role overview

Qualifications

  • Registered Nurse with acute, emergency or intensive care experience
  • Strong clinical judgment and communication skills
  • Excellent written and spoken Italian and English

Responsibilities

  • Manage medical cases for travellers abroad – assess calls, gather clinical details, and provide clear, professional advice.
  • Coordinate care and transport – work with global teams to arrange treatment or other support as needed.
  • Guide patients and clients – ensure safe, cost-effective decisions aligned with policy and duty of care.
  • Collaborate globally – liaise with Assistance Centres, treating physicians, and claims teams for seamless case progression.

Key facts

  • Remote from: Italy
  • Full time
  • Registered Nurse
  • Italian, English

Hard skills

Other skills

  • Communication
  • Adaptability
  • Collaboration
  • Physical Flexibility

About the company

International SOS logo

International SOS

  • Hospitals & Health Systems
  • Large
  • 10,001+
The International SOS Group of Companies is in the business of saving lives, protecting global workforces from health and security threats. We deliver customised health, security risk management and wellbeing solutions to fuel our clients’ growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical expertise with a focus on prevention, offers real-time, actionable insights and unparalleled on-the-ground delivery. We help clients meet compliance reporting needs for good governance. By partnering with us organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability. Founded in 1985, the International SOS Group, headquartered in London & Singapore, is trusted by 9,500 organisations, including the majority of the Fortune Global 500 as well as mid-size enterprises, governments, educational institutions, and NGOs. 13,000 multi-cultural medical, security and logistics experts stand with you to provide support & assistance from over 1,000 locations in 90 countries, 24/7, 365 days. To protect your workforce, we are at your fingertips: www.internationalsos.com For news and events updates follow us on Twitter - https://twitter.com/IntlSOS

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Job description

 

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Join a Global Leader in Health & Security – Make an Impact Every Day

We are inviting passionate individuals to join our team and be part of something truly global.

The Assistance Nurse provides expert medical guidance and coordinates care for individuals experiencing health issues while traveling, ensuring safe, cost-effective solutions in line with duty of care standards.

  • Location: Italy 
  • Working hours: Monday to Friday from 9 AM to 5:30 PM
  • Full training provided 
  • Fully remote position: you can work from anywhere in Italy 

About the Role: 

  • Global Impact: Your work will directly help people in times of need, across borders and cultures.
  • Career Growth: We offer a clear progression opportunities, and access to world-class training.
  • Comprehensive Benefits: Private healthcare
  • Supportive Culture: Join a diverse, collaborative team where expertise and innovation thrive.

Ready to move beyond the clinical environment and make a worldwide impact?

We need experienced nurses like you to deliver expert medical assistance when it matters most.

We are looking for Assistance Nurses to join our team.

What You’ll Do: 

  • Manage medical cases for travellers abroad – assess calls, gather clinical details, and provide clear, professional advice.
  • Coordinate care and transport – work with global teams to arrange treatment or other support as needed.
  • Guide patients and clients – ensure safe, cost-effective decisions aligned with policy and duty of care.
  • Collaborate globally –  liaise with Assistance Centres, treating physicians, and claims teams for seamless case progression

About you:

  • Registered Nurse with acute, emergency or intensive care experience
  • Strong clinical judgment and communication skills
  • Ability to adapt to new systems and keep up to date withy new technology
  • Ability to work in a fast-paced, international environment
  • Previous medical assistance or travel health experience is desirable
  • Excellent written and spoken Italian and English required.

Additional Information:

•Some business travel may be required
•Flexibility to work from different locations as directed by the company 

By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success. I

13,000 experts | 1,200+ locations | 90 countries | 110+ languages

Start your journey with us today. Apply now!

#EUROPE

 

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