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Head of Market Launch

PadSplit

Role overview

Qualifications

  • 10+ years leading marketplace, growth, partnerships, or operations teams
  • Proven success launching or scaling new markets for a marketplace, franchise, or multi-location business
  • Experience building vendor, channel, or partner ecosystems that create measurable business value
  • Demonstrated success improving customer experience, retention, referrals, or other organic growth drivers

Responsibilities

  • Lead the strategy and execution for every new PadSplit market
  • Design and continuously improve the repeatable systems, processes, and launch playbooks
  • Build national and local partnerships with brokers, lenders, contractors, property managers, and other vendors
  • Create referral engines that encourage members, hosts, and vendors to become active advocates

Key facts

  • Remote from: Indiana (USA)
  • Full time
  • Expert & Leadership (>10 years)
  • Head of Marketplace
  • English

Hard skills

Other skills

  • Analytical Skills
  • Growth Mindedness
  • Systems Thinking
  • Leadership

About the company

PadSplit logo

PadSplit

E-commerce & Online Marketplaces

At PadSplit we’re disrupting the affordable housing industry by creating safe, attractive, and respectable co-living environments. Welcome to PadSplit, the nation's largest co-living marketplace and the leading provider of innovative housing solutions. We're here to tackle the affordable housing crisis, one room at a time. 💪 At PadSplit, we're dedicated to empowering individuals and investors by bridging the gap between supply and demand in the rental market. Our unique co-living model revolutionizes how people live, fostering a strong sense of community and enabling financial freedom. As a PadSplit Member, you gain access to a supportive community of like-minded individuals, along with fully furnished rooms and amenities within shared living spaces. It's a vibrant and affordable living experience like no other! For PadSplit Hosts, we provide a reliable stream of residents who have been meticulously vetted to meet our strict safety and community engagement standards. By joining PadSplit, you not only unlock a new revenue stream but also make a positive impact on your community. Join us at PadSplit and be part of the solution to the housing shortage. Together, we can create better living opportunities for all. Contact us today to learn more! #PadSplit #CoLiving #CommunityImpact

Company details

Company typeSME
IndustryE-commerce & Online Marketplaces
Company size51 - 200

Links

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Job description

The Role We Need

PadSplit is entering new markets faster than ever, and we need a leader who can build the repeatable system that turns every new launch into a thriving, self-sustaining marketplace. As our Head of Market Launch, you'll own the strategy and execution behind taking a market from launch to scale by creating exceptional experiences for hosts and members, building a powerful local vendor ecosystem, and establishing the growth flywheel that fuels long-term expansion.

The Person We Are Looking For

You're equal parts builder, operator, and strategist. You love creating order from ambiguity, know how to launch new markets from the ground up, and have a track record of building partnerships and systems that continue producing results long after you've stepped away. You're energized by ambitious growth goals, thrive in cross-functional environments, and enjoy developing teams while solving complex marketplace challenges.


Here's What You'll Be Doing Day-to-Day
  • Launch Markets – Lead the strategy and execution for every new PadSplit market, ensuring each reaches 250 active units within six months while maintaining high quality standards.
  • Build Playbooks – Design and continuously improve the repeatable systems, processes, and launch playbooks that allow markets to scale beyond the initial launch phase.
  • Grow Ecosystems – Build national and local partnerships with brokers, lenders, contractors, property managers, photographers, and other vendors that help hosts succeed.
  • Drive Referrals – Create referral engines that encourage members, hosts, and vendors to become active advocates who fuel organic growth.
  • Improve Outcomes – Partner with Product, Sales, Marketing, Member Experience, and Host Experience to improve occupancy, NPS, move-in quality, and host success.
  • Analyze Performance – Use data to evaluate launch performance, identify growth opportunities, reduce customer acquisition costs, and optimize every market.
  • Lead Teams – Hire, coach, and develop Market Account Executives and ecosystem leaders while aligning multiple departments around successful launches.
  • Test & Learn – Run structured experiments, evaluate results, and continuously improve how PadSplit enters and scales new markets.

    • Here's What You'll Need to Be Successful
  • Market Leadership – 10+ years leading marketplace, growth, partnerships, or operations teams, including significant ownership of a business, market, or P&L.
  • Launch Experience – Proven success launching or scaling new markets for a marketplace, franchise, or multi-location business.
  • Partnership Expertise – Experience building vendor, channel, or partner ecosystems that create measurable business value.
  • Growth Mindset – Demonstrated success improving customer experience, retention, referrals, or other organic growth drivers.
  • Systems Thinking – Ability to design scalable operating models instead of solving problems one market at a time.
  • Analytical Skills – Comfortable making decisions using metrics such as CAC, LTV, occupancy, funnel conversion, referrals, and NPS.
  • People Leadership – Experience building, leading, and developing high-performing distributed teams.
  • Executive Influence – Strong communicator who can align executives and cross-functional partners around ambitious growth initiatives.

    • The Interview Process:
  • Your application will be reviewed for possible next steps by the Hiring Manager.
  • If you meet eligibility requirements, the next step would be a phone call with a member of the PeopleOps team for about thirty (30) minutes.
  • If warranted, the next step would be a video interview with our Chief Growth Officer for one (1) hour.
  • If warranted, the next step would be a video panel interview with members of our leadership team for one (1) hour.
  • The panel interview will require a candidate to work on an assessment where you will showcase your market launch skills to the panel for discussion. 
  • If warranted, the final interview would be with our President.
  • If warranted, then we move to offer!

    • Compensation, Benefits, and Perks:
  • Fully remote position - we swear!
  • Competitive compensation package including an equity incentive plan and company-wide bonus opportunity
  • National medical, dental, and vision healthcare plans
  • Company provided life insurance policy
  • Optional accidental insurances, FSA, and DCFSA benefits
  • Unlimited paid-time (PTO) policy with eleven (11) company-observed holidays
  • 401(k) plan 
  • Twelve (12) weeks of paid time off for both birth and non-birth parents
  • The opportunity to do what you love at a company that is at the forefront of solving the affordable housing crisis

    • Please note: Although the job posting says it's in Atlanta, Georgia, this is a fully remote position. This is a result of our Applicant Tracking System requiring a location to post the role on LinkedIn.

      Notice to Applicants:   PadSplit participates in E-Verify. All new employees are required to complete an I-9 form and be authorized to work in the United States. Employment is contingent upon successful completion of the E-Verify process.   PadSplit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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    MR

    Marcus Rivera

    Chief Revenue Officer

    m.rivera@company.com
    linkedin.com/in/marcusrivera
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