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Channel Account Manager II - Service Providers

Role overview

Qualifications

  • 5+ years of experience in Account Management, Customer or Partner success, Channel or Direct Sales roles, ideally focused on mid-market and below
  • Strong knowledge of the MSP space, preferably related to the cybersecurity industry
  • Experience with Salesforce or other similar CRM platforms
  • Passionate about working in the partner community, being an advocate for them, and providing meaningful cybersecurity solutions

Responsibilities

  • Achieve and exceed quota based on both expansion metrics and renewal rates
  • Work with partners to be a trusted advisor delivering solutions that increase customer satisfaction, grow partner adoption, and deliver exceptional quality service
  • Maintain and reinforce Huntress’ culture
  • Build and maintain strong relationships with multiple contacts within assigned partner organizations

Key facts

Other skills

  • Relationship Building
  • Problem Solving
  • Action Oriented
  • Communication

About the company

Huntress logo

Huntress

Cybersecurity

Welcome to Huntress, where small and mid-market businesses come for protection from today’s determined hackers.Technology alone won’t be able to keep businesses and IT service providers safe. If you want to get rid of a hacker, you’re going to have to think like one. The Huntress Managed Security Platform combines the best minds in cybersecurity to stop advanced cyberattacks and find hackers hiding in your environments—all at a cost that makes sense. Experience simplicity with a suite of human-powered solutions like: - Managed endpoint detection and response (EDR) backed by a global security operations team - Detailed incident reports with assisted remediation that make it easy for teams to respond to security incidents - Powerful antivirus, ransomware detection and host isolation to strengthen protection and swiftly respond to active threats - Security Awareness Training (SAT) to help employees become their own line of defense - Enjoying your peace of mindReady to be part of the 1.6+ million devices across the globe safeguarded by Huntress?Keeping you safe doesn’t stop on our LinkedIn page. Put our platform and threat analysts to the test during a free 21-day trial.

Company details

Company typeScaleup
IndustryCybersecurity
Company size201 - 500

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Job description

Reports to: Manager, Channel Account Management

Location: Remote US

Compensation Range: $90,000 base with on target earnings at $150,000, plus equity

What We Do:

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference.

Founded in 2015 by former NSA cyber operators, Huntress protects all businesses - not just the 1% - with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service.

We protect 5M+ endpoints and 11M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting.

What You’ll Do:  

Senior Channel Account Managers are part of a team at Huntress who play a critical role in driving revenue through engagement, expansion, and retention across our partner base. This role is critical in expanding our relationships with our partners while helping them deliver cybersecurity to their customers through the Huntress platform.

As an individual contributor, your primary measures of success will be net dollar retention, gross dollar retention, partner loyalty, and satisfaction.

This is a high-impact, high-visibility sales role that reports to the Manager of Channel Account Management. Its success will be measured by expansion and retention metrics. 

Responsibilities:

  • Achieve and exceed quota based on both expansion metrics and renewal rates
  • Work with partners to be a trusted advisor delivering solutions that increase customer satisfaction, grow partner adoption, and deliver exceptional quality service
  • Maintain and reinforce Huntress’ culture
  • Build and maintain strong relationships with multiple contacts within assigned partner organizations

What You Bring To The Team:

  • 5+ years of experience in Account Management, Customer or Partner success, Channel or Direct Sales roles, ideally focused on mid-market and below
  • Strong knowledge of the MSP space, preferably related to the cybersecurity industry
  • Experience with Salesforce or other similar CRM platforms
  • Passionate about working in the partner community, being an advocate for them, and providing meaningful cybersecurity solutions
  • Strong bias to action and ability to get things done efficiently and effectively

What We Offer: 

  • 100% remote work environment - since our founding in 2015
  • Generous paid time off policy, including vacation, sick time, and paid holidays
  • 12 weeks of paid parental leave
  • Highly competitive and comprehensive medical, dental, and vision benefits plans 
  • 401(k) with a 5% contribution regardless of employee contribution
  • Life and Disability insurance plans
  • Stock options for all full-time employees 
  • One-time $500 reimbursement for building/upgrading home office
  • Annual allowance for education and professional development assistance 
  • $75 USD/month digital reimbursement
  • Access to the BetterUp platform for coaching, personal, and professional growth

  

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. 

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.  

We do discriminate against hackers who try to exploit businesses of all sizes.

Accommodations: 

If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. 

If you have questions about your personal data privacy at Huntress, please visit our privacy page.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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