Logo for Smartsheet

Senior AI ML Operations Engineer

Role overview

Qualifications

  • Enterprise SaaS software solutions with high availability and scalability
  • Experience in building and maintaining AI/ML Ops platform systems ensuring scalability, reliability, efficiency and security
  • In depth experience in AI/ML Frameworks and tools involving large Petabytes of data with Databricks Lakehouse ecosystem
  • Programming languages like Python and SQL

Responsibilities

  • Designing, developing and maintaining stable and reliable AI/ML Ops platforms/pipelines
  • Model Deployment: Package and deploy AI/ML services to production, ensuring they are reproducible and interpretable
  • CI/CD Pipeline Development: Design and implement automated CI/CD pipelines to accelerate model deployment using tools
  • Monitoring Observability: Implement post-deployment monitoring for model performance, data drift, and latency using tools

Key facts

Other skills

  • Collaboration
  • Troubleshooting (Problem Solving)
  • Problem Solving
  • Communication

About the company

Smartsheet logo

Smartsheet

Computer Software / SaaS

Smartsheet (NYSE: SMAR) is the enterprise work management platform. By aligning people and technology so organizations can move faster and drive innovation, Smartsheet enables its millions of users to achieve more. Visit www.smartsheet.com to learn more. Backed by enterprise-grade security, Smartsheet is used by more than 75% of the companies in the Fortune 500 to implement, manage, and automate processes across a broad array of departments and use cases.

Company details

Company typeLarge
IndustryComputer Software / SaaS
Company size1001 - 5000

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

Job Description/ Responsibilities:

  • Designing, developing and maintaining stable and reliable AI/ML Ops platforms / pipelines
  • Model Deployment: Package and deploy AI/ML services to production, ensuring they are reproducible and interpretable
  • CI/CD Pipeline Development: Design and implement automated CI/CD (Continuous Integration/Continuous Deployment) pipelines to accelerate model deployment using tools
  • Infrastructure Management: Provision and optimize infrastructure for training and serving, utilizing Docker, Kubernetes, or serverless platforms
  • Monitoring & Observability : Implement post-deployment monitoring for model performance, data drift, and latency using tools. Experience in Monte Carlo is preferable
  • Automation: Automate retraining and data pipeline workflows to ensure models stay accurate over time.
  • Manage the deployment of foundation models, fine-tuning workflows, and Retrieval-Augmented Generation (RAG) stacks (Vector DBs, Knowledge Graph. Experience with AWS Bedrock is preferable
  • Resource Optimization: Manage GPU/CPU utilization to minimize cloud costs while maintaining low-latency inference for users
  • Collaboration: Work closely with data scientists, data engineers, and software engineers to bridge the gap between model development and production.
  • Version Control & Governance: Manage versioning for data, code, and models using tools like MLflow.
  • Security & Compliance: Implementing data security measures, ensuring compliance with data governance policies, and protecting sensitive data
  • Technology Evaluation and Innovation: Staying abreast of emerging data technologies and exploring opportunities for innovation to improve the organisation’s data infrastructure
  • Troubleshooting and Problem Solving: Diagnosing and resolving complex data-related issues, ensuring the stability and reliability of the data platform
  • Perform other duties as assigned

 

Required Skills:

  • Enterprise SaaS software solutions with high availability and scalability
  • Solution handling large scale structured and unstructured data from varied data sources
  • Experience in building and maintaining AI/ML Ops platform systems ensuring scalability, reliability, efficiency and security
  • In depth experience in AI/ML Frameworks and tools involving large Petabytes of data with Databricks Lakehouse ecosystem
  • AI/MLOps workflows on Databricks , MLFlow, Mosaic AI Agent Framework, Unity Catalog, Vector Search, Knowledge Graph
  • Knowledge of AI/ML frameworks like LangChain, LangGraph for AI/ML Ops pipeline integration
  • Cloud Platforms: Hands-on experience with at least one major cloud provider (AWS, Azure, or GCP). Experience in AWS hosted data platform is preferable
  • Programming languages like Python and SQL
  • Modern software engineering practices like Kubernetes, CI/CD, IAC tools (Preferably Terraform), Observability, monitoring and alerting
  • Solution Cost Optimisations and design to cost
  • Legally eligible to work in India on an ongoing basis

 

 

 

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

 

#LI-Remote

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

AI Operations (AI Ops) Engineer Related jobs

Other jobs at Smartsheet

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.