Account Manager, Strategic Acute Care

Join Aya Healthcare, winner of multiple Top Workplace awards!    

The Account Manager, Strategic Acute Care is responsible for driving engagement and utilization within existing healthcare facility contracts while continuing to expand client relationships. This role focuses on generating staffing demand, reactivating dormant accounts, and ensuring facilities consistently rely on our services to meet their workforce needs. Success in this position requires strong relationship management, proactive outreach, and the ability to convert opportunities into active staffing requests.

Who We Are:  

We’re an $8+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform. 

At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you’ll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally. 

Responsibilities:  

• Proactively cold call dormant and inactive accounts to reintroduce our services, uncover new opportunities, and win back business
• Cultivate, build and maintain valuable relationships with dormant clients
• Reach out to existing client facilities by phone and email in order to drive utilization of existing contracts and secure active staffing requisitions
• Manage a high volume of activity in a fast paced environment while maintaining urgency and follow through
• Ensure the satisfaction of our client facilities through proactively meeting their staffing needs
• Persistently generate client leads through strategic planning and referrals
• Ability to work in a fast-paced environment and maintain a sense of urgency
• Negotiate contracts with healthcare facilities resulting in mutually beneficial terms
• Take initiative in professional development and continuously look for ways to improve performance and results

Required Qualifications: 

• Bachelor's Degree (direct industry experience can be substituted)
• Proven success in a metrics driven environment
• Client centered mentality and passion for customer service
• Ability to relate to a variety of people and sustain meaningful relationships
• Ability to anticipate client needs and take initiative to satisfy them
• Strong motivation to achieve results and meet goals       
• Ability to work in fast-paced environment and maintain a sense of urgency
• Self-motivated and achieve goals 
• Obsessed with creating great experiences for our clients
• Outside the box thinkers
• Career oriented with a desire for advancement  

Compensation: Aya reasonably anticipates the pay scale for this position to be $33.65 hourly, which equates to $70,000 annually plus commission

The pay scale for this position may vary if applicant possesses experience outside of what Aya reasonably anticipates for this position. Bonuses are subject to the role and your manager’s discretion. 

Aya Is an Equal Opportunity Employer (EEO) and welcomes all to apply. Please click here for our EEO policy.