AI Solution Specialist (Canada)

At Source.ag, we're on a mission to power a sustainable future by leveraging cutting-edge AI in greenhouse technology to deliver more fresh produce to the world. Our values drive everything we do to support this mission; they shape how we work, collaborate, and achieve our goals:

🧑‍🌾 All In for our Growers: We work closely with growers, prioritizing their needs.

🌈 Strength through Diversity: We embrace different perspectives and backgrounds, fostering a culture of mutual respect, inclusion, and collaboration.

🌟 Learn–Adapt–Succeed: We grow through continuous feedback, learning, and dedication.

🚀 Driven to Deliver: We are dedicated to delivering impactful results.

🌱 Plant Solutions: We plant solutions that shape the future of food production.

Our approach

We're a fast-moving team, and we give people real ownership from day one. Ideas turn into real things quickly here, and when someone believes in something, we back them to go for it. You'll work closely with people who care about the mission and have each other's backs.

You'll love it here if you:

• Enjoy taking ownership, solving problems, and seeing your ideas come to life

• Like working at pace, where things move quickly from idea to impact

• Are endlessly curious: always seeking feedback and unafraid to give it to anyone when it helps the work move forward

• Get energy from a driven, supportive team

You might prefer somewhere else if you:

• Are looking for a slower, more predictable pace

• Prefer roles where the scope stays fixed and clearly defined

• Prefer working fixed hours and a set schedule

What you'll do

Driving adoption and value in the greenhouse:

• Act as the customer expert: understand each grower's crop strategy, operational reality, and success criteria, and tailor Source to them.

• Own the onboarding journey so growers reach value quickly and keep gaining it every crop cycle.

• Connect Source's forecasts, crop plans, and autonomous tool to the real decisions a grower makes each week.

• Track adoption and value metrics and step in early when adoption slips.

• Grow and support customer champions, and feed grower-level insight and expansion to the rest of the organization.

Solving grower problems as an embedded operator:

• Spend significant time on-site (more than 50% of your week), diagnosing problems in the grower's operation and data, not only in the product.

• Solve first through Source's existing products; where they fall short, build lightweight custom solutions, dashboards, scripts, or simple tools as a temporary bridge until the Product Team can productize it.

• Use modern AI tools (such as Claude) to build faster and automate the repetitive parts of your work.

• Speak the grower's language and earn trust in the greenhouse by consistently delivering what you promise.

• Provide fast, high-quality support that resolves issues before they erode confidence.

Turning greenhouse insights into a better product:

• Capture grower pain points and translate them into clear, prioritized feedback for Product teams.

• Co-develop and prototype solutions together with growers, so what we build reflects how they actually work.

Scaling yourself and the team:

• Automate repeat journeys (onboarding nudges, health checks, reporting) so your time goes to the work that matters: spending time with the growers.

• Build dashboards and tools to monitor adoption and value across your portfolio.

• Keep raising your own productivity as tools evolve, and document what works so the whole team compounds.

This role reports to the General Manager, North America.