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Vendor Management Commercial Manager

Role overview

Qualifications

  • 7+ years of experience in the title insurance industry
  • 5+ years of experience in title examination, commitment production or title vendor management
  • Knowledge of SoftPro Select is a plus
  • Excellent time management skills

Responsibilities

  • Manage a team of order entry and Vendor Management staff that open title and settlement orders, review property details and request title search products from search vendors
  • Develop and maintain strong vendor relationships and consistently evaluate performance
  • Resolve issues promptly and ensure that the Vendor Management team meets quality control expectations
  • Recruit, vet, and on-board new search vendors to ensure adequate coverage in all states

Key facts

Other skills

  • Team Management
  • Time Management
  • Customer Service
  • Problem Solving
  • Communication
  • Detail Oriented
  • Accountability

About the company

CRC Insurance Services logo

CRC Insurance Services

Insurance Brokerage & Agencies

CRC Group is one of the largest wholesale insurance distributors in the U.S. CRC Group consists of three divisions, Commercial Solutions, Group & Individual Solutions, and Specialty Programs. The CRC Group family of brands includes CRC, TAPCO, Insurisk, CRC Programs, 5Star, The ABC Program, Negley, Professional Insurance Concepts, Pro-Praxis, SHU, Target, JH Blades, CRC Voluntary Benefits, Ethos Underwriting Services, and Hanleigh. CRC Group’s insurance offerings and practice groups range from commercial property, casualty, professional lines, small business, transportation, environmental, construction, energy, healthcare, hospitality, manufacturing & distribution, public entity, and real estate, to personal lines, disability, voluntary benefits, and more. CRC Group has the largest collection of actionable data in the wholesale business and we are putting it to use to consistently deliver better outcomes and more efficient results for our clients. We leverage data to provide a better client experience through limits benchmarking reports, amendatory endorsements, comparison tools, form review library, and property risk assessment reports. We have unveiled the REDY platform, which uses data and analytics to help clients win. In addition, we offer products exclusively available from CRC Group through our Insurisk brand. Our Claims Advocacy team is another way we strive to enhance the client experience, our dedicated team is ready to assist even after the policy is placed, we are here to help in the event of a difficult claim, as well. These are just some of the ways CRC Group is placing you first.

Company details

IndustryInsurance Brokerage & Agencies
Company size1001 - 5000

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Job description

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

Join our team! Successful and leading title insurance agency seeks a highly self-motivated, detail
oriented, and experienced Vendor Management Commercial Manager with a positive attitude to be a
part of our team. Qualified candidates must have the ability to multitask, portray excellent verbal and
written communication skills and be computer proficient.

Summary: 
The Vendor Management Commercial Manager is responsible for the management of the team that 
opens commercial orders and places real estate title search requests with a national abstractor panel. 
Directly involved in establishing and maintaining relationships with external vendors, as well as 
overseeing the internal Vendor Management team, to ensure that title insurance products and 
services meet quality standards, align with company objectives, and are delivered on time. 


Responsibilities: 

  • Manage a team of order entry and Vendor Management staff that open title and settlement orders, review property details and request title search products from search vendors 
  • Develop and maintain strong vendor relationships and consistently evaluate performance 
  • Resolve issues promptly and ensure that the Vendor Management team meets quality control expectations 
  • Recruit, vet, and on-board new search vendors to ensure adequate coverage in all states 
  • Negotiate vendor costs via pricing agreements and individual orders as necessary 
  • Review new orders for accuracy and completion 
  • Review commercial and residential property information to confirm parcel, property tax and vesting information 
  • Ensure that the Vendor Management team meets or exceeds service level standards for title search order placement and receipt 
  • Directly oversee the proper setup of large, complex commercial portfolio files 
  • Collaborate with the KV Production team to ensure that all required documents are obtained from search vendors in order to issue title reports and commitments 
  • Cross-departmental collaboration with other management teams to routinely evaluate workflows and streamline operations across the company 
  • Ensure compliance with regulatory requirements, carrier guidelines and internal procedures 
  • Act as liaison for abstractors, branches, carriers, and internal departments 
     

Requirements: 

  • • 7+ years of experience in the title insurance industry 
  • • 5+ plus years of experience in title examination, commitment production or title vendor 
  • management 
  • • Knowledge of SoftPro Select a plus 
  • • Excellent time management skills 
  • • Strong work ethic with the ability to work in both team oriented and self-directed 

environments. 

  • • Detail-oriented and professional; able to handle confidential information. 
  • • High level of accountability   
  • • Customer service oriented  
  • • Creative problem-solving skills 
  • • Ability to communicate effectively (written and verbal).  
  • • Ability to work in a fast-paced environment and handle multiple tasks simultaneously


About Kensington Vanguard National Land 
Kensington Vanguard National Land Services is one of the largest independent full-service national title insurance agencies in the country providing: 
• Commercial & Residential Title Insurance• Real Property & Cooperative Lien Searches• 
Settlement Services• Escrow Services• Recording Services• 1031 Exchange Services 


Kensington Vanguard National Land is an Equal Opportunity Employer.  Job Type: Full-time 

Benefits: 

  • Health insurance 
  • Dental insurance 
  • Vision insurance 
  • Employer Paid Life insurance 
  • Employer Paid LTD 
  • Paid Time Off 
  • 401(k) 
  • 401(k) Employer Match  
  • Flexible Spending Account 
  • Health Savings Account 
  • Employee Assistance Program

The annual base salary for this position is $70k - 85k.

General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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