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Appointment Setter

Role overview

Qualifications

  • 1+ years' experience in appointment setting, telesales or outbound calling
  • Clear, confident spoken English with a warm professional phone manner
  • Proven reliability: stable fibre internet, backup power for load shedding, and a quiet home office
  • Comfortable with tech tools: CRMs (HubSpot or similar), diallers, calendars and Google Workspace or Microsoft 365

Responsibilities

  • Call warm and cold prospect lists to introduce the client's offer
  • Qualify prospects against clear criteria before booking
  • Book confirmed appointments directly into the sales team's calendars
  • Send professional confirmation and reminder messages to reduce no-shows
  • Log every call, outcome and follow-up accurately in the CRM
  • Test and refine openers and scripts with the team
  • Hit daily activity targets and weekly booking goals

Key facts

  • Remote from: Africa
  • Full time
  • Junior (1-2 years)
  • English

Other skills

  • Telephone Skills
  • Technical Acumen
  • Organizational Skills
  • Resilience
  • Communication
  • Reliability
  • Problem Solving

About the company

Remote Recruitment logo

Remote Recruitment

Staffing & Recruiting

REMOTE RECRUITMENT is a remote jobs recruitment agency that assists UK-based companies with finding the best talent for their needs. We operate as a full-service employment agency providing recruitment/staffing for the following specialist fields:- Marketing specialists- Sales- Assistants/adminWe source talent and handle the entire process on your behalf, based on your company’s needs for each role. We also take care of background checks and contracts to ensure you focus your attention where it’s needed, on your business.

Company details

Company typeScaleup
IndustryStaffing & Recruiting
Company size11 - 50

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Job description

Every closed deal starts with one thing: a meeting that actually happened. You make those meetings happen.

Job Overview

Our UK-based client is hiring a full-time, remote Appointment Setter based in South Africa. Your mission is simple to describe and satisfying to master: turn lists of prospects into confirmed, qualified appointments for the sales team. Long-term role, UK business hours, uncapped respect for people who deliver.

About Our Client

The client is a growing UK business with a strong offer and a sales team hungry for conversations. What they need is a professional opener - someone who enjoys the phone, handles a no without flinching, and treats every dial as a fresh chance.

Key Responsibilities

- Call warm and cold prospect lists to introduce the client's offer

- Qualify prospects against clear criteria before booking

- Book confirmed appointments directly into the sales team's calendars

- Send professional confirmation and reminder messages to reduce no-shows

- Log every call, outcome and follow-up accurately in the CRM

- Test and refine openers and scripts with the team

- Hit daily activity targets and weekly booking goals

What You Will Be Doing Day-to-Day

Your day is structured around call blocks: focused sessions on the dialler with breaks to log outcomes and line up the next list. Between blocks you will confirm upcoming appointments, chase reschedules, and keep the CRM spotless so the sales team always knows what is coming.

You will review your numbers daily - dials, conversations, bookings - and work with the team to sharpen what you say and when you say it. Every week you will know exactly what you delivered, and so will the client.

This suits a South African professional with energy, rhythm and a thick skin - someone who sounds like a human, not a script, and who quietly loves the scoreboard. Experience helps, but consistency wins.

If you are based in South Africa with clear spoken English, a reliable home office and the drive to fill calendars, this is a stable remote role with a UK employer where your results are impossible to ignore. Apply today.

Requirements

- 1+ years' experience in appointment setting, telesales or outbound calling

- Clear, confident spoken English with a warm professional phone manner

- Proven reliability: stable fibre internet, backup power for load shedding, and a quiet home office

- Comfortable with tech tools: CRMs (HubSpot or similar), diallers, calendars and Google Workspace or Microsoft 365

- Resilient, target-driven and consistent - daily activity does not scare you

- Organised record-keeper who never lets a follow-up slip

Benefits

Full-time remote position working for a UK-based employer. Competitive salary paid in ZAR. Long-term stable role. Supportive team environment. Direct access to founder-led business.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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