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Digital Lab Email Specialist - # 26-19421

US Tech Solutions

Role overview

Qualifications

  • Bachelor’s Degree in Graphic Design, Business or Marketing
  • 3–5 years of hands-on experience in email marketing, including content creation, testing, and deployment
  • Knowledge of email development fundamentals including HTML/CSS and email rendering tools
  • Excellent written, verbal, and interpersonal communication skills

Responsibilities

  • Create and modify email content in the Knak platform
  • Share best practices with key partners: project managers, marketers, and creative agencies
  • Route emails through the Material Review Process for approval
  • Proof and QC all email projects thoroughly and with meticulous attention to detail

Key facts

  • Remote from: Illinois (USA)
  • Fixed term
  • Mid-level (2-5 years)
  • English

Hard skills

Email Marketing Content Creation Figma (Design Software) Project Management

Other skills

  • Communication
  • Detail Oriented

About the company

US Tech Solutions logo

US Tech Solutions

Staffing & Recruiting

USTECH SOLUTIONS is the largest privately owned diversity workforce partner with a global footprint. For 20+ years, we have partnered with leading MSPs and some of the world’s largest enterprises to deliver a flexible workforce. We serve Fortune 500 giants and growing businesses alike, reinventing the role of humans in a digital workforce. ‘Reinventing Human’ is about connecting you with top talent and seamlessly integrating new hires into your programs through our next gen AI powered Talent platforms. As the largest private diversity supplier in the US, we champion inclusion and unlock hidden potential. We work with leading MSPs and are a trusted strategic partner to the world’s top brands. At USTECH SOLUTIONS, we're inverting the talent hiring pyramid by offering a range of solutions from curated talent pools, workforce management services, and IT services resourcing to IC compliance. Our legacy and close affinity to the computing industry has equipped us with the expertise and vision to provision AI platform solutions that help organizations to innovate faster. Considering Statement of Work? Meet US Tech Digital (ustechdigital.com). We're helping businesses achieve digital leadership through our tailored SOW solutions, utilizing market-leading technology products and our proprietary in-house developed platform solutions. Explore our full range of services and solutions by visiting our website: ustechsolutions.com

Company details

Company typeLarge
IndustryStaffing & Recruiting
Company size1001 - 5000

Links

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Job description

Duration: 12 months contract

Job Description:
We’re seeking a Digital Lab Email Specialist to join our client Patient Services (Client) CRM Digital Lab team. In this role, you’ll be responsible for building and authoring email content for Client marketing teams, supporting brands across Immunology, Neuroscience, Oncology, Aesthetics, and Eye Care.

Responsibilities:
  • Create and modify email content in the Knak platform by leveraging existing emails, assembling emails using modular components, or incorporating assets provided by external agencies
  • Share best practices with key partners: project managers, marketers, and creative agencies
  • Partner with the appropriate creative agency when any design files need updating
  • Route emails that have been created through the Material Review Process to gain approval before handoff to the Marketing Automation team. This includes serving as Project originator for review process and functional testing in a highly regulated environment
  • Proof and QC all email projects thoroughly and with meticulous attention to detail
  • Maintain email inventory (templates, modules, and assets such as images and iconography)
  • Identify and recommend enhancements to tools, templates, and content creation processes to inform the email capability roadmap
  • Leverage dynamic capability in knak and collaboration with Marketing Automation to personalize messaging and differentiate content for audience segments
  • Escalate email content tool platform issues to the Email Product Owner
  • Troubleshoot and provide advisory assistance on email projects as directed. This could include assisting an external agency or a team-member.
  • Augment email creative elements and media using design tools such as Photoshop, Figma, SnagIt etc.

Key client Leadership Competencies:
  • Positive “all for one” approach to team deliverables and priorities.
  • Executes with minimal guidance, takes initiative
  • Builds strong relationships to enable higher performance.
  • Learns, fast, grasps the “essence” and can change course quickly where indicated.
  • Raises the bar and is never satisfied with the status quo, always seeks to innovate
  • Creates a learning environment and is open to suggestions.
  • Embraces the ideas of others, nurtures innovation and manages innovation to reality.
Experience:
  • Bachelor’s Degree in Graphic Design, Business or Marketing.
  • 3–5 years of hands-on experience in email marketing, including content creation, testing, and deployment (experience with Knak, Figma, Photoshop preferred).
  • Knowledge of email development fundamentals including HTML/CSS and email rendering tools such as Email on Acid
  • Strategic mindset with attention to detail and a strong ability to exceed stakeholder expectations.
  • Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment.
  • Excellent written, verbal, and interpersonal communication skills
Experience in Pharma, or heavily regulated industry, preferred but not required.

About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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