Logo for American Income Life Insurance Company

Client Services Team Lead | Work From Home | Leadership Opportunity

Role overview

Qualifications

  • Strong customer service and relationship-building skills
  • Excellent communication and active listening abilities
  • Positive attitude with a passion for helping others succeed
  • Leadership potential and a coaching mindset

Responsibilities

  • Lead by example while providing outstanding customer service
  • Support and mentor team members through coaching and collaboration
  • Build strong relationships with clients through virtual meetings
  • Foster a positive, goal-oriented team culture

Key facts

Other skills

  • Customer Service
  • Leadership
  • Coaching
  • Relationship Building
  • Communication
  • Active Listening
  • Self-Motivation

About the company

American Income Life Insurance Company logo

American Income Life Insurance Company

Insurance

American Income Life is an international company protecting working families in the United States, Canada, and New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York. American Income Life has served working-class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.

Company details

IndustryInsurance
Company size5001 - 10000

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Remote Client Services Team Lead | Work From Home | Leadership Opportunity

Company: AO | Globe Life
Location: 100% Remote (United States)

Lead with Purpose. Grow with Opportunity.

Are you passionate about helping people, developing others, and building a rewarding career from home?

AO is seeking motivated professionals to join our growing team as Remote Client Services Team Leads. This leadership-focused opportunity is ideal for individuals who enjoy coaching, delivering exceptional customer service, and contributing to a high-performing remote team.

If you're looking for a career that offers flexibility, professional growth, and the opportunity to make a meaningful impact, we'd love to meet you.

What You'll Do

  • Lead by example while providing outstanding customer service.

  • Support and mentor team members through coaching and collaboration.

  • Build strong relationships with clients through virtual meetings.

  • Help guide clients through benefit options and enrollment.

  • Foster a positive, goal-oriented team culture.

  • Participate in leadership training and ongoing professional development.

  • Collaborate with experienced leaders to support team success.

Why Join AO?

🏠 100% Remote Work

Lead and support your team from anywhere in the United States.

⏰ Flexible Schedule

Create a schedule that balances your professional goals with your personal life.

💵 Weekly Pay + Performance Bonuses

Earn competitive weekly income with additional leadership incentives.

📈 Leadership Development

Receive ongoing coaching, mentorship, and advanced leadership training designed to help you grow into higher-level leadership opportunities.

🤝 Union-Backed Support (OPEIU Local 277)

Work within a structured environment that values fairness, professional development, and long-term stability.

❤️ Comprehensive Benefits

  • Health Insurance Reimbursement

  • Company-Paid Life Insurance

  • Residual Income Opportunities

  • Leadership Advancement

  • Incentive Recognition Programs

✈️ Incentive Travel

Top-performing leaders may qualify for company-sponsored trips and leadership conferences.

What We're Looking For

  • Strong customer service and relationship-building skills.

  • Excellent communication and active listening abilities.

  • Positive attitude with a passion for helping others succeed.

  • Leadership potential and a coaching mindset.

  • Self-motivated and organized.

  • Comfortable working independently in a remote environment.

  • Customer service, leadership, management, coaching, retail, hospitality, healthcare, military, or sales experience is valued.

Interview Process

All interviews are conducted virtually via Zoom, making the hiring process simple and convenient.

Ready to Lead?

If you're ready to build a flexible remote career where you can lead others, grow professionally, and make a meaningful impact, we'd love to hear from you.

Apply today and take the next step in your leadership journey.

AO | Globe Life

Lead with Purpose. Work from Home. Grow Without Limits.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Client Service Specialist (Customer Care) Related jobs

Other jobs at American Income Life Insurance Company

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.