Logo for American Income Life Insurance Company

Virtual Client Benefits Advisor

Role overview

Qualifications

  • Strong communicators
  • Positive and service-oriented
  • Self-motivated with a growth mindset
  • Organized with strong attention to detail

Responsibilities

  • Meet virtually with clients using Zoom
  • Educate individuals about available supplemental benefits
  • Answer client questions during the enrollment process
  • Build lasting client relationships through trust and outstanding service

Key facts

Other skills

  • Customer Service
  • Sales
  • Communication
  • Detail Oriented
  • Self-Motivation
  • Growth Mindedness
  • Professionalism

About the company

American Income Life Insurance Company logo

American Income Life Insurance Company

Insurance

American Income Life is an international company protecting working families in the United States, Canada, and New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York. American Income Life has served working-class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families. AIL representatives develop long-term relationships with clients and meet them where they are most comfortable: their homes.

Company details

IndustryInsurance
Company size5001 - 10000

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Job description

Virtual Client Benefits Advisor

Location: 100% Remote (U.S. Residents Only)

Build a Career Where Your Effort Matters

At AO, our culture is more than a philosophyβ€”it's the foundation of our success. We believe in recognizing hard work, celebrating achievement, and investing in people who are motivated to grow personally and professionally.

If you're looking for a career where your performance creates opportunity, your growth is supported, and your work makes a meaningful difference, we'd love to meet you.

Whether you're starting a new career or bringing experience from another industry, we provide the training, mentorship, and support you need to succeed in a fully remote environment.


About the Role

As a Virtual Client Benefits Advisor, you'll work directly with individuals and families through virtual appointments, helping them understand available supplemental benefit programs while delivering exceptional customer service.

Your Responsibilities

  • Meet virtually with clients using Zoom and other online platforms

  • Educate individuals and families about available supplemental benefits and coverage options

  • Answer client questions and provide professional guidance throughout the enrollment process

  • Build lasting client relationships through trust, integrity, and outstanding service

  • Maintain accurate client records and follow-up communications

  • Participate in ongoing training, mentorship, and leadership development

  • Collaborate with a supportive remote team focused on continuous growth


Why Professionals Choose AO

πŸ’° Performance-Based Rewards

Your effort is recognized and rewarded through:

  • Competitive weekly pay

  • Performance-based bonuses

  • Leadership advancement opportunities

  • Recognition programs celebrating top performers

✈️ Travel & Incentives

Outstanding performance may qualify you for:

  • Company-sponsored trips to destinations such as Iceland, Cabo, Cancun, Dubai, Ireland, and Amsterdam

  • Luxury incentive programs and performance rewards

  • Leadership conferences and networking events


πŸ“š Professional Development

We believe your success begins with exceptional support.

You'll receive:

  • Comprehensive virtual onboarding

  • Ongoing mentorship from experienced leaders

  • Weekly coaching and development workshops

  • Leadership training designed to accelerate career advancement

  • Clear pathways into management and leadership positions


🏑 Remote Flexibility

Enjoy the freedom to build your career from anywhere.

Benefits include:

  • 100% remote work environment

  • Flexible scheduling options

  • No daily commute

  • Collaborative virtual team culture

  • Modern technology and digital tools that support remote success


What We're Looking For

Successful candidates are:

  • Strong communicators who enjoy helping others

  • Positive, professional, and service-oriented

  • Self-motivated with a growth mindset

  • Organized with strong attention to detail

  • Comfortable working independently while remaining coachable

  • Driven to continuously improve and develop professionally

Experience in customer service, sales, hospitality, retail, healthcare, education, management, or other client-facing roles is beneficialβ€”but not required. We welcome motivated professionals from diverse backgrounds.


Minimum Requirements

Applicants must:

  • Be at least 18 years of age

  • Be legally authorized to work in the United States

  • Have access to a computer or laptop with webcam capability

  • Maintain a reliable high-speed internet connection

  • Have a quiet, professional workspace

  • Be able to obtain (or currently hold) a state Life & Health Insurance License (training and licensing support available)


Interview Process

All interviews are conducted virtually through Zoom, providing a convenient and accessible hiring experience.


Ready to Build Something Bigger?

If you're looking for a remote career where your dedication is rewarded, your growth is supported, and your success is recognized, we encourage you to apply today.

Join a team where ambition is celebrated, leadership is developed, and opportunities are earned.

Apply today and begin your journey as a Virtual Client Benefits Advisor.

Grow your career. Earn your success. Build your future with AO. πŸš€

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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