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Remote JD Edwards World Support Analyst

EDI Staffing, an EDI Specialists Company

Role overview

Qualifications

  • Proven experience supporting JD Edwards World in a functional, technical, or techno-functional role - ideally 10+ years' experience.
  • Expert level knowledge of JDE World Software both the Manufacturing and Distribution modules
  • Strong troubleshooting skills with the ability to quickly identify root causes and implement solutions.
  • Excellent communication skills—able to translate technical details into clear, actionable guidance for non-technical users.

Responsibilities

  • Serve as a senior-level functional and/or technical support resource for JD Edwards World ERP.
  • Troubleshoot and resolve complex application issues across modules such as General Ledger, Accounts Payable/Receivable, Inventory, Sales Order, Procurement, Manufacturing, and Payroll.
  • Diagnose and resolve configuration, integration, and performance problems within JDE World.
  • Provide guidance on upgrades, patches, and customizations to minimize downtime and risk.

About the company

EDI Staffing, an EDI Specialists Company logo

EDI Staffing, an EDI Specialists Company

Staffing & Recruiting

At EDI Staffing, we believe that success starts with a solid foundation: People.Through our honest, resourceful, and innovative approach to staffing, we connect organizations across all industries with the country’s most talented and reliable people.For almost 30 years, EDI Staffing has connected our clients with top talent for contract, contract-to-hire, and direct-hire needs. Between our team of experienced recruiters and our active database of over 2 million professionals across the nation, we have the expertise and resources to help you find the right people. Let us help you do your job more effectively by building a great team around you!

Company details

IndustryStaffing & Recruiting
Company size11 - 50

Links

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Job description

The Impact You'll Make As a JD Edwards World Support Analyst, you'll be the go-to expert for resolving complex application issues, guiding customers through best practices, and ensuring their ERP systems operate at peak efficiency. Your expertise will directly impact how smoothly our customers can run their finance, distribution, manufacturing, and payroll processes—keeping their businesses moving forward.
What You'll Do
  • Serve as a senior-level functional and/or technical support resource for JD Edwards World ERP.
  • Troubleshoot and resolve complex application issues across modules such as General Ledger, Accounts Payable/Receivable, Inventory, Sales Order, Procurement, Manufacturing, and Payroll.
  • Diagnose and resolve configuration, integration, and performance problems within JDE World.
  • Provide guidance on upgrades, patches, and customizations to minimize downtime and risk.
  • Document solutions and create knowledge base content to help prevent recurring issues.
  • Collaborate with customer teams to understand business processes and recommend system improvements.
  • Participate in occasional after-hours or weekend support rotations for urgent, business-critical incidents.
What You'll Bring
  • Proven experience supporting JD Edwards World in a functional, technical, or techno-functional role - ideally 10+ years' experience.
  • Expert level knowledge of JDE World Software both the Manufacturing and Distribution modules
  • Strong troubleshooting skills with the ability to quickly identify root causes and implement solutions.
  • Familiarity with JDE World tools such as FASTR, DREAM Writer, World Writer, and menu/task management.
  • Excellent communication skills—able to translate technical details into clear, actionable guidance for non-technical users.
  • A customer-first mindset with a passion for problem-solving and delivering value.
  • Ability to work independently while collaborating effectively with remote teams.
  • Understanding of RPG, CL, and AS/400 (IBM i) environments is a plus.
  • JD Edwards EnterpriseOne knowledge is a plus

Why You'll Love It Here
  • Remote flexibility – Work from anywhere while supporting a diverse range of customers.
  • Challenging, meaningful work – Every issue you solve has a direct impact on a customer's business success.
  • Professional growth – Opportunities to deepen your JDE World expertise and cross-train in related ERP technologies.
  • Competitive compensation – Including performance incentives and comprehensive benefits.
  • Supportive culture – A collaborative environment where your expertise is valued and your contributions are recognized.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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