Technical Product Manager

Position: Technical Product Manager

Under the supervision of the VP, of Data Engineering, the Technical Product Manager will bridge the gap between business needs and technical solutions by gathering, analyzing, and translating requirements, ensuring that technology projects align with strategic goals.  They will work with a product owner mindset, prioritizing and decomposing features to ensure we are consistently delivering high value work.  This Product Manager role will be front and center with scheduling solutions, call center flows, and patient experience applications.

If you are a savvy navigator of tech landscapes, a mastermind of product strategy, and a catalyst for innovation to step into the role of Technical Product Manager. Shape the future of our products, orchestrate the symphony of development teams, and champion excellence in user experience.

Roles and Responsibilities

• Create and maintain the product roadmap, outline the features, enhancements, and updates for the product over time.  Understand pain points of operations team.  Align roadmap to business objectives. 
• Collaborate with engineers and administrators to define technical solutions, evaluate trade-offs, and ensure that features are feasible to build within given constraints.
• Use data analysis to help inform the product roadmap or help resolve ad hoc issues.
• Effectively communicate and collaborate with both technical and non-technical stakeholders to ensure a shared understanding of the requirements.
• Ensure that the documented requirements are accurate, complete, and aligned with the stakeholders' expectations. This may involve reviews, walkthroughs, or other validation processes.
• Perform validation testing to ensure features align with intent.
• Exhibit excellent time management, organizational, and prioritization skills and an ability to balance and fulfill multiple priorities.
• Performs other duties as assigned.

Position Requirements

• BS, BA in Information Technology, Computer Science, Engineering etc. or equivalent work experience
• 3+ years of prior work experience in a product owner, business analyst, quality analyst or similar role.
• Excellent communication and interpersonal skills, with the ability to work effectively in cross-functional teams.
• Strong problem-solving and critical thinking abilities.
• Experience with healthcare industry preferred
• Experience with Salesforce preferred
• Project management skills and knowledge of project management methodologies (e.g., Agile, Scrum) is a plus.
• Familiarity with call center, scheduling, patient facing applications are a plus.

Benefits  

• Comprehensive medical, dental, vision and life insurance 
• Paid vacation and holiday time
• 401(k) plan with matching contributions (employer match vested 100% from day 1)
• Pet Insurance
• Company paid life insurance
• FSA & HSA

About Monogram Health  

Monogram Health is a next-generation, value-based chronic condition risk provider serving patients living with chronic kidney and end-stage renal disease and their related metabolic disorders. Monogram seeks to fill systemic gaps and transform the way nephrology, primary care and chronic condition treatment are delivered. Monogram’s innovative, in-home approach utilizes a national nephrology practice powered by a suite of technology-enabled clinical services, including case and disease management, utilization management and review, and medication therapy management services that improve health outcomes while lowering medical costs across the healthcare continuum. By focusing on increasing access to evidence-based care pathways and addressing social determinants of health, Monogram has emerged as an industry leader in championing greater health equity and improving health outcomes for individuals with chronic kidney and end-stage renal disease.  

At Monogram Health we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. 

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