Provider Relations Specialist I

Pay Plan Title: Provider Relations Specialist I

Working Title: Provider Relations Specialist I

FLSA Status: Non-Exempt

Posting Salary Range: $40,456 - $51,379

Office Location: Remote within Trillium’s Catchment of North Carolina (See requirements section for included counties)

POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us? 

Trillium believes that empowering others begins with supporting our team. We offer our employees:

Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We’re Looking For

Trillium Health Resources has a career opening for a Provider Relations Specialist I to join our team! The Provider Relations Specialist I functions as the connection between providers and Trillium. They perform a variety of tasks depending on the needs of the provider, including answering questions about insurance claims, processing grievances and/or complaints, and assisting with the onboarding of providers. The Provider Relations and Engagement Unit may often be the first interaction with the organization; therefore, the Provider Relations Specialist I must respond to the provider’s needs in a way to build a positive, professional partnership. Operating in a service-oriented manner and maintaining the highest level of customer satisfaction requires ensuring that the questions, concerns, or issues are resolved while tracking outcomes.

On a typical day, you might:

Employee Benefits:

Trillium knows that work/life balance is essential. That’s why we offer:

Qualifications

Required:

Preferred:

Deadline for Application: Monday, August 17, 2026 at 11:59pm

How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

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