- Own day-to-day IT operations for a globally distributed, remote-first organization, including business applications, endpoints, infrastructure, identity and access management, asset lifecycle management, and user support
- Administer and improve the Microsoft 365, Entra ID, Intune, SharePoint and Power Automate environment, including access controls, device compliance, and workflow automation
- Manage SaaS platforms, IT vendors, licenses, contracts, renewals, asset governance, and technology spend
- Support Microsoft Business Central and integrations across finance, sales, and operational systems, including HubSpot
- Maintain secure employee onboarding, role changes and offboarding processes, applying least-privilege and role-based access principles
- Coordinate the external security provider responsible for security monitoring, vulnerability management, incident response, security testing, and compliance support
- Act as the internal technical owner for ISO 27001:2022 ensuring evidence collection and remediation actions are completed
- Maintain IT documentation, operational procedures, and disaster-recovery arrangements



