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Product Manager - Fraud Solutions

Feedzai

Role overview

Qualifications

  • 3+ years of experience as Product Manager for a fraud/identity product or platform
  • Familiarity with modern software development practices
  • Strong analytical skills and ability to provide guidance and set measurable goals
  • Strong communication skills, verbal and written, for both business and technical audiences

Responsibilities

  • Work alongside Product Managers in identifying future roadmap scope for Fraud Prevention Solutions
  • Deeply understand product usage and CSAT data to identify areas of improvement across the Fraud solutions
  • Maintain a passion for identifying new technologies that can be embedded into the Fraud solutions
  • Help coordinate and support the development of sprint activities across the engineering development team

Key facts

Hard skills

Product Management Analytics Cross-Functional Collaboration User Feedback Risk Modeling Data Science Speech Fluency Payments Industry Presentation Training

Other skills

  • Communication
  • Problem Solving
  • Teamwork

About the company

Feedzai logo

Feedzai

RegTech (Regulatory & Compliance Technology)

Feedzai is the market leader in fighting fraud and financial crime with AI. Our RiskOps platform leverages machine learning and big data to prevent and detect financial crime for some of the world's largest banks, payment providers, and merchants. With offices in the US, Europe, Latin America, and Asia, Feedzai serves customers across the globe, delivering powerful risk management solutions that enable financial institutions to protect themselves and their customers from financial crime and uncover emerging fraud patterns. Feedzai is committed to providing its clients with the most advanced and effective solutions and expertise while driving innovation and advancing the fight against financial crime. To learn how we can help your organization transform its risk management, contact us today. Feedzai is a Series D company with a valuation of +$1.5B. Our technology protects 900 million people in 190 countries from fraud. Feedzai is the world’s first RiskOps platform, protecting people and payments with a comprehensive suite of AI-based solutions designed to stop fraud and financial crime. The world’s largest financial organizations trust Feedzai to safeguard trillions of dollars of transactions and manage risk while improving the customer experience.

Company details

Company typeSME
IndustryRegTech (Regulatory & Compliance Technology)
Company size501 - 1000

Links

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Job description

At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year. 

Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.

About the Role:

As a highly motivated and enthusiastic Product Manager at Feedzai you will play a crucial role in the development of our Account Opening risk management solutions. You’ll be working across Engineering, Data Science, Business and Design, understanding both the technical and business side of Feedzai’s Fraud & Identity based product solutions and practically driving forward the Feedzai roadmap

Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today. 

We are looking for a Product Manager with strong customer focus and passion for building great products to join us in this exciting journey to support existing Product Managers on the ongoing expansion of our Fraud solutions.

 

Your Day to Day:

  • Work alongside Product Managers in identifying future roadmap scope for Fraud Prevention Solutions
  • Deeply understand product usage and CSAT data to identify areas of improvement across the Fraud solutions 
  • Maintain a passion for identifying new technologies that can be embedded into the Fraud solutions, for example how agentic AI can drive the future of fraud prevention
  • Be responsible for gathering  customer feedback through a documented and tracked artefacts, promoting resolution through the Product roadmap and providing evidence to demonstrate that key customer requests are progressing into Account Opening roadmap releases
  • Help coordinate and support the development of sprint / multi-sprint activities across the engineering development team, ensuring all contributors are clear on the scope of feature delivery, and the role that feature plays within our wider Solution ecosystem
  • Partner with cross-functional teams and key internal and external stakeholders to define, prioritize and align the product roadmap to the Product strategy and vision (Research, Sales, Marketing, Customer Success, etc)
  • Work with internal and external customer risk and data science teams to understand and evaluate use-cases, and assess how risk models, rules and strategies can evolve to help satisfy emerging business requirements
  • Work directly with customers & prospects to sponsor, integrate and gather feedback on the value of the Account Opening solution and how it can be evolved further to target real-world challenges
  • Work with UX/UI Designers to iterate on the definition of the user experience and UI
  • Utilize product analytics to develop a deep understanding of user behavior and identify opportunities for rapid experimentation and product enhancements.

 

You Have & You Know-how:

  • 3+ years of experience as Product Manager for a fraud/identity product or platform
  • Familiarity with modern software development practices 
  • Experience working with cross-functional teams to prioritize and deliver roadmap
  • Strong analytical skills and ability to provide guidance, direction and set measurable goals
  • Strong communication skills, verbal and written, for both business and technical audiences
  • Comfortable presenting to technical and non-technical customers
  • Fluency in English language, written and spoken 
  • Additional language fluency; Spanish and/or Portuguese preferred
  • Experience with Fraud product development is preferred, however candidates with experience in wider financial crime detection and/or digital payments area will be considered
  • Experience in FinTech is valued.

The Product Team builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and  discover our potential. We define and act on what could be in tomorrow's world, not on what is today. Join Us!

#LI-Remote #LI-LS1

Your First 30-Days at Feedzai:

You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!

Life at Feedzai Instagram

Feedzai Culture

Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Feedzai does not accept unsolicited resumes from recruiters or employment agencies. 

Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.

 

 

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Marcus Rivera

Chief Revenue Officer

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