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CFC Senior Enterprise Security Incident Manager

Role overview

Qualifications

  • 8+ years of experience in security operations or information technology, with 5+ years in information security incident handling or response
  • Bachelor's degree in Computer Science, Computer Engineering, Information Security, or a related field, or equivalent professional experience
  • Experience leading/supporting investigations and response to complex cybersecurity incidents
  • Broad technical knowledge of enterprise and cloud environments, including operating systems and security controls

Responsibilities

  • Lead enterprise-wide response to high-risk cybersecurity incidents as Cyber Incident Commander
  • Provide executive incident leadership by delivering updates to senior leaders and stakeholders
  • Enhance the incident response program through post-incident reviews and continuous improvements
  • Strengthen cyber readiness by leading tabletop exercises and collaborating with business and technology stakeholders

About the company

BillFixers (acquired by Experian) logo

BillFixers (acquired by Experian)

Consumer Services

BillFixers negotiates on behalf of consumers to lower their bills without all the hassle of having to call customer service. Our team of expert negotiators will contact your service providers on your behalf and negotiate better deals at lower prices. We find promotional rates, customer loyalty discounts, special packages, and additional credits to get you the lowest bill possible.

Company details

IndustryConsumer Services
Company size11 - 50

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Job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

As a member of Experian's Global Security Office (EGSO), the Senior Enterprise Security Incident Manager (ESIM) serves as the Cyber Incident Commander for significant cybersecurity incidents, leading cross-functional response efforts across the enterprise

This hands-on technical role coordinates the full incident response lifecycle, from detection and containment through recovery and post-incident analysis, while providing executive-level communications, driving operational decision-making, and ensuring alignment with Experian's Global Information Security Incident Response Plan.

You will report to the CFC Senior Director of Incident Response as part of Experian's Cyber Fusion Center. As an individual contributor, you will partner with technical teams, business leaders, and executives. Your goals will be to minimize business impact, strengthen incident readiness, and improve our cyber resilience.

Must be available to respond to after-hours pages for potentially major security incidents and manage the CFC incident response during assigned nights, weekends, and holidays as part of an on-call rotation.

You'll have the opportunity to:

  • Lead enterprise-wide response to high-risk cybersecurity incidents as Cyber Incident Commander, validating and escalating incidents, directing cross-functional response efforts, and driving containment, eradication, recovery, and resolution.
  • Provide executive incident leadership by delivering updates to senior leaders and stakeholders, coordinating technical and business teams, supporting decision-making, and maintaining accurate incident documentation.
  • Enhance the incident response program through post-incident reviews, root cause analysis, lessons learned, and continuous improvements to response plans, playbooks, and operational processes.
  • Strengthen cyber readiness by leading tabletop exercises, partnering with business and technology stakeholders to validate response capabilities, identify gaps, and improve preparedness.
  • Support Cyber Fusion Center operations by maintaining awareness of emerging threats, collaborating across security and technology teams, participating in the on-call rotation, and contributing to plans that strengthen Experian's security posture.

Qualifications

Your background:

  • 8+ years of experience in security operations or information technology, with 5+ years in information security incident handling or response.
  • Bachelor's degree in Computer Science, Computer Engineering, Information Security, or a related field, or equivalent professional experience.
  • Experience leading/supporting investigations and response to complex cybersecurity incidents, including APTs, ransomware, DDoS, insider threats, web/mobile application attacks, and data exfiltration.
  • Knowledge of cyber incident response, digital investigation methodologies, and adversary tactics, techniques, and procedures (TTPs), including incident triage, impact assessment, containment, remediation, and recovery.
  • Broad technical knowledge of enterprise and cloud environments, including operating systems, networking, security controls, enterprise technologies, and detection and response platforms.
  • Experience investigating complex incidents, performing root cause analysis, making risk-based decisions, and communicating technical findings to all audiences.
  • Leadership experience coordinating cross-functional incident response activities, influencing stakeholders, and managing multiple high-priority cybersecurity incidents.
  • Demonstrated initiative, including the ability to identify improvement opportunities, drive security enhancements, and operate effectively while keeping leadership informed.
  • Plus: Industry certifications in cybersecurity, incident response, digital forensics, or ethical hacking preferred (e.g., GIAC, CISSP, SSCP, CISM, EC-Council, Offensive Security).

Additional Information

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplacesβ„’ 2025 (Fortune Global Top 25), Great Place To Workβ„’ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks:

  • Great compensation package and bonus plan.
  • Core benefits including medical, dental, vision, and matching 401K.
  • Flexible work environment, ability to work remote, hybrid or in-office.
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays.
  • Explore all our exciting benefits here: https://myexperianbenefits.com/.

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address.

Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.

 

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