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Provider Network Specialist III

Trillium Health Resources

Role overview

Qualifications

  • Master’s degree
  • One (1) year of experience in a clinical setting with the MH/SU/IDD population
  • Active North Carolina licensure as LCSW, LCMHC, LMFT, LPA, or RN
  • Valid driver’s license

Responsibilities

  • Support provider network operations and contribute to network strategies
  • Collaborate with cross-functional teams to evaluate provider needs and analyze data
  • Guide providers on quality, performance standards, and improvement opportunities
  • Participate in continuous improvement activities related to provider performance

Key facts

Hard skills

Clinical Consulting Provider Network Management Performance Engineering Healthcare Quality Lean Methodologies Project Management

Other skills

  • Troubleshooting (Problem Solving)
  • Collaboration
  • Communication
  • Problem Solving

About the company

Trillium Health Resources logo

Trillium Health Resources

Health Insurance (Payers)

Trillium Health Resources manages specialty behavioral health care for eastern North Carolinians across 28 counties. Trillium is committed to transforming lives and building community well-being through partnership, access to services and proven solutions designed to help those we serve reach their fullest potential. Everyone on Trillium’s staff--our care managers, call center, claims agents, project managers, and IT staff--all contribute to this mission. We offer a challenging, engaging work environment where staff take home more than a paycheck. Our performance management plan includes regular check-ins to examine individual employee goals and professional development plan. Our departments work on cross-functional, short-term projects and long ranging initiatives. Every day we see the results of our dedication, in the smiles of children on our accessible playgrounds and pride on the face of an adult cooking a meal for the first time. By joining Trillium, you are doing more than going to work…you are transforming lives. We help those with mental health conditions, intellectual and developmental disabilities, traumatic brain injury, and substance use disorders (Medicaid members and state-funded recipients) get the services they need to improve well-being and live fulfilling lives. We are dedicated to carrying out our mission by investing in the health and well-being of the communities we serve and empowering individuals with access to services, tools and resources to live a fulfilling life. Trillium reserves the right to hide material (comments, images and/or links to other sites) that contains anything vulgar or sexually explicit; is spam; advocates or depicts illegal activity; targets or disparages any ethnic, racial, other type of group; contains personal attacks of any kind; promotes private business ventures, services, or products; campaigns for public office or promotes a political organization; infringes on copyrights or trademarks; or is off topic.

Company details

Company typeSME
IndustryHealth Insurance (Payers)
Company size501 - 1000

Links

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Job description

Pay Plan Title: Provider Network Specialist III

Working Title: Provider Network Specialist III 

FLSA Status: Exempt

Posting Salary Range: $68,890- $92,138

Office Location: Remote within North Carolina 


POSTING DETAILS:


Make an Impact


Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.


Why Work for Us? 


Trillium believes that empowering others begins with supporting our team. We offer our employees:


  • A collaborative, mission-driven work environment
  • Competitive benefits and work-from-home options for most positions
  • Opportunities for professional growth in a diverse inclusive culture


Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.


If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!


What We’re Looking For


Trillium Health Resources has a career opening for a Provider Network Specialist III to join our team! The Provider Network Specialist III supports provider network operations and contributes to the execution of network strategies that strengthen clinical performance. The role collaborates with cross-functional teams to evaluate provider needs, analyze clinical and operational data, and ensure network adequacy, compliance, and effective service delivery. This position plays a key role in guiding providers on quality, performance standards, and improvement opportunities to enhance care outcomes and support organizational goals.


On a typical day, you might:


  • Apply clinical expertise to support provider network operations and collaborate with colleagues to promote high-quality, person-centered care within the provider network.
  • Contribute clinical insight to network development and management activities that strengthen provider performance and support value-based care models.
  • Assist in addressing provider performance issues, access barriers, and network gaps by conducting clinical reviews, performing outreach, and supporting coordinated problem resolution.
  • Partner with cross-functional teams to align clinical considerations with operational, regulatory, and organizational requirements.
  • Participate in continuous improvement activities related to provider performance, clinical outcomes, network quality, and member access.


Employee Benefits:


Trillium knows that work/life balance is essential. That’s why we offer:


  • Typical working hours: 8:30 am – 5:00 pm; flexible work schedules available for some positions with management approval.
  • Work-from-home options available for most positions
  • Health Insurance with no premium for employee coverage
  • Flexible Spending Accounts
  • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
  • NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
  • 401k with 5% employer match and immediate vesting
  • Public Service Loan Forgiveness (PSLF) qualifying employer
  • Quarterly stipend for remote work supplies


Qualifications


Required:

  • Master’s degree and one (1) year of experience in a clinical setting with the MH/SU/IDD population. 
  • Active North Carolina licensure as:
    • Licensed Clinical Social Worker (LCSW)
    • Licensed Clinical Mental Health Counselor (LCMHC)
    • Licensed Marriage and Family Therapist (LMFT)
    • Licensed Psychological Associate (LPA)
    • Registered Nurse (RN)
  • Must have a valid driver’s license.
  • Must reside within North Carolina.
  • Must be able to travel within catchment as required.


Preferred:

  • Degree in Human Services field. 
  • Five (5) years of post-Master’s experience in a clinical setting with the MH/SU/IDD population. 
  • Experience in administrative and operational job duties in clinical setting.
  • Certified Professional in Healthcare Quality (CPHQ); Lean Six Sigma Green Belt; and/or Project Management Professional (PMP) or an equivalent project management certification will be accepted. 


Deadline for Application: Friday, August 14, 2026 at 11:59pm


How to Apply


To be considered, submit your application and resume through our ADP Career Center. Your resume must include:


  • Employer name, dates of service (month/year), average hours worked per week, and essential job duties
  • Education details (degree type, date awarded, institution, field of study)
  • Licensure/certification information, if applicable


After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.


Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.


Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.


#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth

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