Account Manager, Fire Fighter Partnerships

MDA Overview:

At MDA, we believe our biggest asset is our combination of different backgrounds, cultures, and disciplines united to form one high-performing team. By bringing together people from different backgrounds, perspectives, and generations, we ensure that we all have access to the opportunities, relationships, and resources necessary to learn, grow and thrive. What we do starts with our people and the neuromuscular disease community we serve. As America’s largest voluntary health organization covering research, healthcare, and advocacy for people with neuromuscular diseases, MDA is leading the way in improving the quality of life for those living with muscular dystrophy, ALS, spinal muscular atrophy, and dozens of related disorders – many first discovered and diagnosed by MDA supported scientists and clinicians.

Department Overview: 

The Fire Fighter Partnerships business unit’s mission is to develop direct relationships within its industry sector. As part of a team of high-performing subject matter experts, each member is responsible for leveraging knowledge in the role fundraising, sales, and marketing play in driving growth. The Fire Fighter Partnerships team will have ultimate accountability aligning internally and externally to build strategic large-scale programs and multi-million-dollar partners such as IAFF. The Fire Fighter Partnerships department is part of the Development Partnerships structure that is responsible for relationship management to retain donors and fiscal management to ensure best practices are employed to keep margins (net revenue after expenses) for all summative fundraising activities above 85%. 

Position Description:  

The Account Manager, Fire Fighter Partnerships is responsible for identifying opportunities with one of MDA’s longest standing partners, the International Fire Fighters Association (IAFF), on the Fill the Boot Program to establish loyalty and revenue related commitments to the organization by leveraging MDA’s portfolio of mission and corporate based programs and platforms.  

The Account Manager, Fire Fighter Partnerships has a targeted list of fire departments to acquire and retain within their territory. Along with their teammates they will need to achieve a targeted goal as it pertains to the designated fire departments within a specific state(s).

Location: Remote work with 20%+ local & overnight travel required. Candidates based in Arizona or New Mexico are preferred.

Salary Range: This position's salary range is $60,000 - $65,000. Final offer amounts and levels are determined by multiple factors, including your experience, and may vary from the amounts listed above.

What you’ll do: 

Responsible for a Client account list of fire departments and established revenue goals to be met on a monthly, quarterly, and annual basis. 

• Responsible for the day-to-day management of all client-related activity including regular internal account reviews, client reviews, timely follow-up and planning skills to maintain a high level of account activity/presence.  
• Utilize Salesforce to measure and monitor delivery to individual goals using clearly defined Key Performance Indicators. 
• Explore innovative approaches to developing client opportunities and presenting ideas, proposal, programs in a way the differentiates MDA, keeping clients informed of MDAs progress in a way that is compelling and captures their interest. 
• Steward of the MDA brand and understanding that this individual is responsible for increasing brand awareness and MDA’s valued reputation to build a strong network within your Industry and Client Base.  
• Collaborate within your business unit and internal stakeholders to develop a clearly defined strategic plan to leverage MDA’s mission, programs, and services to meet or exceed established goals.  
• Set expectations for regular and relevant communication with clients always prepared with pre-call sales strategy meetings with marketing to ensure the outreach (presentation, proposal, etc.) align with MDA expertise and Client objectives.  
• Take a solution-based approach to developing longstanding relationships with careful consideration of our clients’ interests representing MDA as a problem solver, idea generator and active listener. 
• Quickly identify obstacles and propose mitigating forward-facing solutions. 
• Other duties as assigned.

What we are looking for:

• Bachelor’s Degree or equivalent experience required. 
• 3+ years of demonstrated successful business development and account management experience preferred. 
• Familiarity with not-for-profit associations preferred. 
• Experience with solutions selling and consultative sales approaches.  
• Strong written, oral, and interpersonal communications skills and political acumen to establish and maintain good working relationships within all organizational levels and with outside constituencies. 
• Strong skills to meet predetermined goals and objectives.  
• Possess strong competencies in consultative selling and the ability to pitch, propose, negotiate, and close business opportunities. 
• Significant planning experience and ability to conceive, design, implement, evaluate, and manage account programs and strategies. 
• Must be comfortable speaking at large gatherings to motivate and communicate MDA’s mission. 
• Excellent analytical, critical thinking, problem solving, negotiation and marketing skills. 
• Ability to travel. Overnight travel may be required. Travel percentage varies based on territory. Reliable transportation required and proof of valid Driver’s license.

MDA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.