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Provisioning Coordinator

Experian

Role overview

Qualifications

  • 3+ years of experience in Unemployment Insurance POAs
  • Some knowledge of PEO POAs
  • Experience prioritizing tasks and resolving issues
  • Experience with contact and data management systems

Responsibilities

  • Create the process flow for power of attorney documents
  • Establish and maintain address of record and SIDES documentation
  • Resolve delays in the POA process, keeping everything on track
  • Maintain accurate client contact information

Key facts

  • Remote from: United States
  • Full time
  • Mid-level (2-5 years)
  • English

Hard skills

Unemployment Insurance Data Processing Contact Management Systems Project Collaboration Issue Management

Other skills

  • Relationship Management
  • Microsoft Office
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Social Skills
  • Prioritization

About the company

Experian logo

Experian

Debt Collection & Credit Services

Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 16,000 people in 37 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian. Read more at https://www.experianplc.com/careers/ Please note only shortlisted candidates will be contacted Our diverse workforce is part of the reason for our success. We want everyone to succeed, irrespective of their gender, ethnicity, sexuality, physical ability or age.

Company details

Company typeXLarge
IndustryDebt Collection & Credit Services
Company size10001

Links

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Job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

Join Our Team as a Provisioning Coordinator!

Are you a professional with experience in Unemployment Insurance POAs and experience supporting client onboarding, data operations, and relationship management? We're looking for someone like you to join our team!

As the Provisioning Coordinator, you will play a critical role in the execution, management, and submission of power of attorney documentation, address of record, and SIDES changes for client accounts. You'll also be responsible for contact management and overseeing the daily operations of a client data role. Your work will involve close collaboration with our clients, our teams, and state agency personnel to ensure seamless and efficient processes. You will report to Experian's Manager, Client Data and work remotely. Location preference: Central or Eastern time zone.

Responsibilities:

  • Create the process flow for power of attorney documents
  • Establish and maintain address of record and SIDES documentation
  • Resolve delays in the POA process, keeping everything on track
  • Maintain accurate client contact information
  • Oversee daily operations related to client data management
  • Communicate with internal staff and state agencies
  • Provide status updates for audit resolutions
  • Track tasks and follow up on alerts to ensure smooth operations

Qualifications

  • 3+ years of experience in Unemployment Insurance POAs Some knowledge of PEO POAs
  • Experience prioritizing tasks and resolving issues
  • Experience with contact and data management systems
  • Interpersonal and team collaboration abilities
  • Comfortable operating independently
  • You will use Microsoft Office Suite, including Excel (can maintain complex spreadsheets), PowerPoint, and Outlook

Additional Information

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose-driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks:

  • Great compensation package and bonus plan
  • Core benefits including full medical, dental, vision, and matching 401K
  • Fully remote environment
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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