Pharmacy Technician, Cystic Fibrosis - Accredo - Remote IN, FL & OH

Excited to grow your career?

Are you passionate about working for a company on a mission to make medicine safer, more affordable, and accessible for millions of Americans? Accredo Specialty Pharmacy, a division of Evernorth Health Services a part of The Cigna Group is looking for a Pharmacy Technician to join our team.

Accredo Speciality Pharmacy has an exciting opportunity for a Pharmacy Technician to join our dedicated Cystic Fibrosis (CF) team! We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the position is right for you, we encourage you to apply!

The Cystic Fibrosis Technician supports the safe, timely, and accurate processing of specialty medications for patients with Cystic Fibrosis. This role works closely with pharmacists, clearance teams, concierge, and contact center partners to ensure efficient medication access while maintaining high standards of quality, compliance, and patient experience. CF Technicians play a critical role in managing complex workflows, coordinating outreach, and supporting turnaround time (TAT) goals for CF therapies.

This role requires technicians to work confidently in CareCentral, RxHome, and TMW, allowing the team to shift resources based on workload and priority. CF Technicians assist with prescription intake, task processing, escalations, and outbound calls. Success in this role requires adaptability, strong communication, attention to detail, and the ability to move seamlessly between systems to ensure timely, accurate access to CF therapies and a smooth patient experience.

Work Schedule:

Monday - Thursday: 4 morning shifts [8:00am-4:30pm EST] and 1 closing shift [11:30am - 8:00pm EST]

Note: Friday closing shift rotation (approximately every 10 weeks), 11:30am - 8:00pm Eastern time

Will there be training for CF and/or the systems?

• Yes, we’ll ensure the technician selected has appropriate training for the CF medications and any function they’ll be working. 

What you need to do the job: 

• High School Diploma or GED required.

• 1+ year(s) of experience at Accredo/Evernorth.

• You MUST reside and hold a pharmacy technician license in Indiana, Ohio or Florida.

• Valid Pharmacy Technician license required in state of Indiana, Ohio or Florida.  An active Pharmacy Technician Certification preferred.

• Basic math and computer skills including Windows navigation, Microsoft applications, internet and email required.

• Strong verbal and written communications skills.

• Make outbound calls to patients or providers as needed to support follow‑up and coordination.

• Ability to learn internal systems, processes and programs as needed.

Why join us?

• Health coverage effective day 1 (including medical, dental, vision)

• Holiday, PTO and OT pay

• 401K with company match

• Tuition reimbursement

• May include a Sign-on Bonus (internal applicants not eligible)

• Fun, friendly and unique culture – bring your whole self to work every day!

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 18 - 27 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.