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Manager of Talent Sourcing & Operations

Role overview

Qualifications

  • 5+ years of progressive experience in Talent Acquisition, Recruiting Operations, Sourcing, or a related field.
  • 3+ years of experience leading recruiting, sourcing, or talent acquisition teams.
  • Hands-on experience administering and optimizing an ATS and CRM, including workflows, reporting, and data management.
  • Strong analytical, organizational, communication, and project management skills.

Responsibilities

  • Lead, coach, and develop a team of Talent Sourcers focused on building high-quality candidate pipelines.
  • Design and execute scalable sourcing strategies, establishing clear performance expectations and metrics.
  • Evaluate recruiting workflows and implement process improvements that enhance efficiency, consistency, and scalability.
  • Leverage data and analytics to build dashboards and reporting on sourcing performance.

Key facts

Other skills

  • Analytical Skills
  • Communication
  • Organizational Skills

About the company

Peak Physical Therapy logo

Peak Physical Therapy

Physical, Occupational & Speech Therapy

We are part of the Upstream Rehabilitation family of clinical care, a leading operator of outpatient physical therapy clinics in the United States. While our business has local roots and a passion for serving our community through superior patient care as well as charitable initiatives, we also have the educational and clinical resources that are only possible to access through a larger company like Upstream. Peak Physical Therapy and Sports Medicine was founded in December of 2000 with our first clinic in McKinney, Texas. Our focus has been in orthopedics and sports medicine including comprehensive biomechanical assessments utilizing cutting edge technology, (FCE) Functional Capacity Evaluations, specialized spine and sacroiliac treatment, Custom Splinting and Orthotics, women’s health, TMJ treatment, and sports enhancement and endurance training. Peak has a strong ethical and moral conviction that guides all business and patient care decisions. We will always place the well being of the patient first and remain above reproach when dealing with the business of physical therapy. Our clinicians have years of combined orthopedic physical therapy experience and have a personal concern for each patient. Once becoming a patient at Peak, it becomes evident that you have entered a friendly, comfortable and professional atmosphere where the goal is to help you return to your optimal level of health, well-being and function, whether that’s returning to a sport, a job or a way of life. We strive to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates, and we commit to continue to focus on diversifying every level of our workforce accordingly.

Company details

IndustryPhysical, Occupational & Speech Therapy
Company size1001 - 5000

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Job description

 

Upstream Rehabilitation is looking for a Manager of Talent Sourcing & Operations to join our team

 

Manager of Talent Sourcing & Operations

Location Type: Birmingham, AL - Remote (Must Reside in the United States)

 

Build Your Career with Us!

Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services. Our mission is to inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion.

We are committed to delivering remarkable experiences and fostering an inclusive workplace where differences are valued and celebrated. With 1,200+ locations nationwide, 26 brand partners, and 8,000+ employees, Upstream operates at scale while leveraging data, technology, and innovation to drive smarter decisions and operational excellence across the organization.

The Role:

As the Manager of Talent Sourcing & Operations, you will lead Upstream's sourcing strategy while overseeing the systems, processes, technology, and data that power Talent Acquisition. You will manage a team of Talent Sourcers responsible for building high-quality candidate pipelines and ensuring the accuracy and integrity of candidate information across our CRM and ATS platforms.

As an operational leader within Talent Acquisition, you will partner with recruiting leaders to optimize talent technologies, streamline workflows, deliver actionable insights, and develop scalable sourcing strategies that enable hiring success across the organization. This role combines strategic leadership with operational excellence, driving pipeline health, recruiter effectiveness, data integrity, sourcing performance, and process efficiency. Your work will play a critical role in helping Upstream attract top talent, support organizational growth, and advance our mission of delivering high-quality care to the communities we serve.

What You’ll Do:

  • Lead, coach, and develop a team of Talent Sourcers focused on building high-quality candidate pipelines for critical hiring needs.
  • Design and execute scalable sourcing strategies, establishing clear performance expectations and metrics to drive results.
  • Foster a culture of continuous improvement through coaching, training, knowledge sharing, and best-practice adoption.
  • Evaluate recruiting workflows and implement process improvements that enhance efficiency, consistency, and scalability.
  • Develop, maintain, and drive adoption of Talent Acquisition standard operating procedures, documentation, and operational standards.
  • Identify and implement automation opportunities that improve recruiter productivity and candidate experience.
  • Leverage data and analytics to build dashboards and reporting on sourcing performance, pipeline health, funnel conversion, recruiter productivity, and hiring outcomes.
  • Monitor CRM campaign performance, source effectiveness, and talent market trends to optimize sourcing strategies.
  • Partner with Marketing to develop employer branding initiatives, talent communities, and CRM campaigns that attract top talent.
  • Build and maintain proactive talent pipelines for priority and hard-to-fill roles.
  • Oversee lead generation efforts across multiple channels, including CRM campaigns, events, referrals, and direct sourcing.
  • Serve as a subject matter expert on ATS, CRM, and sourcing technologies, providing training and support to recruiters, sourcers, and hiring managers.
  • Create and maintain user guides, playbooks, and training resources that promote recruiting excellence and technology adoption.
  • Other projects and duties as assigned,

Who You Are:

  • 5+ years of progressive experience in Talent Acquisition, Recruiting Operations, Sourcing, or a related field.
  • 3+ years of experience leading recruiting, sourcing, or talent acquisition teams.
  • Hands-on experience administering and optimizing an ATS and CRM, including workflows, reporting, and data management.
  • Experience managing recruiting data, ensuring data integrity, and producing recruiting analytics and dashboards.
  • Experience developing recruiting processes, SOPs, and scalable operational workflows.
  • Demonstrated ability to coach, develop, and lead high-performing sourcing or recruiting teams.
  • Experience partnering cross-functionally with HR, IT, Marketing, and business leaders.
  • Strong analytical, organizational, communication, and project management skills.
  • Advanced proficiency in Excel and recruiting reporting tools.

Nice to Haves:

  • Experience supporting healthcare recruiting or other multi-site, high-volume organizations.
  • Experience with Greenhouse, iCIMS, or other enterprise ATS and CRM platforms.
  • Experience implementing recruiting technology, integrations, or automation initiatives.
  • Experience with sourcing platforms such as LinkedIn Recruiter, SeekOut, HireEZ, or similar tools.
  • Experience building talent communities, CRM campaigns, and proactive sourcing strategies.
  • Experience leading organizational change, system implementations, or process improvement initiatives.
  • Master's degree in Human Resources, Business Administration, or a related field.
  • Professional certification such as SHRM-CP/SHRM-SCP, PHR/SPHR, AIRS, or Certified Internet Recruiter (CIR).

Why You’ll Love Working Here

  • The chance to directly shape our organization’s growth by hiring the talent that drives our mission.
  • Opportunities to stretch your skills—whether you’re building pipelines, designing sourcing strategies, or advising leadership.
  • A collaborative team environment where your ideas are valued.
  • Competitive compensation, comprehensive benefits, and ongoing professional development.

Benefit Offerings:

  • Annual paid Charity Day to give back to a cause meaningful to you
  • 100% employer paid medical health insurance premium option available
  • Dental and Vision insurance
  • 401(k) with company match
  • Generous PTO and paid holidays
  • Supportive team and leadership invested in your success

A Better Place to Build Your Career

Upstream Rehabilitation offers meaningful opportunities across corporate and non-clinical roles, both remotely and in corporate offices nationwide. We invest in our people through leadership development programs, ongoing education, and professional growth opportunities.

Our corporate teams are critical to Upstream’s success—and to the culture that makes this a great place to work. You’ll join a group of talented professionals who collaborate, innovate, and know how to have fun while making a real impact.

Salary Range: $95,000 - $120,000/year

Estimated pay ranges listed above are based on several factors including but not limited to your pay class, experience, background and geographic location of the clinic

Benefits and eligibility are dependent on employment status and pay class (full-time, part-time, or PRN). Specific details will be provided during the hiring process. 

 

 

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

#LI-Remote

 

 

Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates.  Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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