UAT Business Subject Matter Expert Tester :: Salem, OR (Remote)

UAT Business Subject Matter Expert Tester

Location: Salem, OR (Remote)

Duration: 6+ months

Seeking for an experienced UAT Business Subject Matter Expert Tester to support the Transition Project. This role involves working closely with Marketplace business partners, GetInsured, Medicaid/ONE system teams, and technical teams to ensure the new marketplace platform meets business needs, supports compliance, and delivers accurate, high-quality functionality.

Key Responsibilities:

• Review and analyze project requirements, user stories, use cases, process flows, and acceptance criteria for clarity, completeness, and testability.
• Maintain and update the requirements traceability matrix (RTM).
• Create, update, and maintain UAT test cases, scenarios, test data, and test suites.
• Contribute to UAT test plans outlining testing scope, approach, environments, schedule, resources, and risks.
• Execute manual UAT test cases and document detailed results, including evidence, discrepancies, and validation outcomes.
• Participate in test case review sessions and identify automation candidates for collaboration with automation engineers.
• Support regression testing and verify defect fixes to ensure system stability.
• Support exploratory testing, targeted bug hunts, and ad-hoc validation activities.
• Log defects with clear reproduction steps, supporting documentation, and expected behavior; retest defects and confirm resolution using JIRA.
• Perform or support integration testing across systems, APIs, services, and interfaces affecting Marketplace operations.
• Contribute to or support load, performance, security, and accessibility testing.
• Prepare, request, or curate test data required for UAT cycles.
• Validate UAT readiness including requirements, environments, tools, and data availability.
• Participate in defect triage, contributing to assessments of priority, severity, and business impact.
• Provide guidance, coaching, and support to business SMEs participating in UAT.
• Develop and maintain UAT best practices, documentation, templates, and training materials.
• Provide daily/weekly test metrics, summaries, and progress updates to program leadership.
• Fully participate in Scrum ceremonies including planning, refinement, standups, demos, and retrospectives.
• Contribute to release readiness assessments and go/no-go recommendations.
• Learn and apply basic automation concepts and collaborate with automation engineers where applicable.
• Identify continuous improvement opportunities for UAT processes, tools, and cross-team collaboration.
• Serve as a Business SME Tester responsible for validating system behavior from an end-to-end business perspective.
• Develop user acceptance test cases, execute testing, and ensure that system outputs align with Marketplace policy, operational workflows, and federal and state regulations.

Required Skills and Experience:

• Strong understanding of UAT methodologies, SDLC, and Agile/Scrum frameworks.
• Ability to analyze business and technical requirements and translate them into effective test cases.
• Experience designing and executing complex test scenarios.
• Proficiency using test management and defect tracking tools (Azure DevOps, Jira, etc.).
• Strong analytical and problem-solving skills.
• Excellent communication skills for both technical and non-technical audiences.
• Ability to prioritize work, manage time effectively, and operate with limited supervision.
• Understanding of accessibility standards (WCAG), security testing fundamentals, and performance considerations.
• Ability to identify risks and propose mitigation strategies.
• Strong interpersonal and collaborative skills.
• Marketplace domain expertise, including a deep understanding of Health Insurance Exchange (HIX) operations.
• Experience supporting current SBMFP environment and translating that knowledge to the upcoming SBM model.
• Strong knowledge of ACA Marketplace policy, including eligibility, enrollment, plan management, account transfers, redeterminations, and consumer assistance.
• Advanced understanding of Marketplace interactions with state Medicaid systems, including MAGI rules, account transfers, coordinated eligibility, and data exchange requirements.
• Understanding of Marketplace impacts on carriers, assister programs, enrollment partners, and call center operations.
• Ability to convert Marketplace policy, CMS guidance, and regulatory requirements into system rules, business logic, and UAT test scenarios.
• Experience working in a Health Insurance Exchange (HIX) environment.
• Advanced understanding of Marketplace operations.
• Experience supporting or integrating Marketplace operations with a state Medicaid system.
• Advanced understanding of ACA rules and regulations.
• Familiarity with test automation frameworks (Selenium, Playwright, Robot Framework, etc.).
• Experience preparing or managing complex test data sets.
• Background or training in business analysis or broader QA disciplines beyond UAT.

Technical Proficiency:

• Operating Systems: Windows 9x/2000/XP/NT/Vista/7 - Proficient (4-6 Years)
• Azure DevOps - Proficient (4-6 Years)
• JIRA - Proficient (4-6 Years)
• Communication skills both verbal and written - Advanced (7-9 Years)
• Learning ability - Advanced (7-9 Years)
• Teamwork - Advanced (7-9 Years)
• Microsoft Office - Proficient (4-6 Years)