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Director, Clinical Trial Delivery, National Center for Clinical Trials (NCCT)

Role overview

Qualifications

  • Bachelor's degree in healthcare administration, business, nursing, life sciences, public health, or a related field
  • Minimum of 7 years of clinical research experience
  • 5 years of progressive leadership experience in clinical research operations
  • Strong knowledge of ICH-GCP, FDA regulations, clinical research compliance, and quality management principles

Responsibilities

  • Leads enterprise delivery of industry-sponsored clinical trials from study activation through closeout
  • Directs a team responsible for therapeutic area portfolios, providing leadership, coaching, and performance management
  • Ensures activated studies are operationally ready to enroll participants within established service level expectations
  • Oversees study performance to achieve key operational metrics, including activation timelines and enrollment

About the company

Atrium Health logo

Atrium Health

Hospitals & Health Care

Atrium Health is a nationally recognized leader in shaping health outcomes through innovative research, education and compassionate patient care. Based in Charlotte, North Carolina, Atrium Health is proud to be a part of Advocate Health, the third-largest nonprofit health system, serving nearly 6 million patients across six states. It provides care under the Atrium Health Wake Forest Baptist name in the Winston-Salem, North Carolina, region, as well as Atrium Health Navicent and Atrium Health Floyd in Georgia and Alabama. Atrium Health is renowned for its top-ranked pediatric, cancer and heart care, as well as organ transplants, burn treatments and specialized musculoskeletal programs. A recognized leader in experiential medical education and groundbreaking research, Wake Forest University School of Medicine is the academic core of the enterprise, including Wake Forest Innovations, which is advancing new medical technologies and biomedical discoveries. Atrium Health is also a leading-edge innovator in virtual care and mobile medicine, providing care close to home and in the home. Ranked nationally among U.S. News & World Report’s Best Hospitals in eight pediatric specialties and for rehabilitation, Atrium Health has also received the American Hospital Association’s Quest for Quality Prize and its 2021 Carolyn Boone Lewis Equity of Care Award, as well as the 2020 Centers for Medicare & Medicaid Services Health Equity Award for its efforts to reduce racial and ethnic disparities in care. With a commitment to every community it serves, Atrium Health seeks to improve health, elevate hope and advance healing – for all, providing $2.46 billion last year in free and uncompensated care and other community benefits.

Company details

Company typeXLarge
IndustryHospitals & Health Care
Company size10000+

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Job description

Department:

10010 NCCT (National Center for Clinical Trials) - Administration

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

N/A

Pay Range:

$63.45 - $95.20

The Director of Clinical Trial Delivery is responsible for leading the operational execution and performance of industry-sponsored clinical trials across the National Center for Clinical Trials (NCCT). This leader ensures studies are delivered efficiently, consistently, and with the highest standards of quality from activation through closeout.

Leading teams accountable for therapeutic area portfolios and enterprise-wide study delivery, the Director drives operational excellence through standardized processes, capacity optimization, performance management, and the removal of barriers that impact execution. Partnering closely with investigators, operational leaders, service lines, research administration, recruitment teams, sponsors, and CROs, this role establishes and advances an enterprise clinical trials operating model that accelerates study delivery while enhancing the experience of investigators, study teams, and sponsors.
 

Major Responsibilities:

  • Leads enterprise delivery of industry-sponsored clinical trials from study activation through closeout across Advocate Health, ensuring operational excellence, quality, and consistent execution. 
  • Directs a team responsible for therapeutic area portfolios, providing leadership, coaching, performance management, and workforce planning. 
  • Ensures activated studies are operationally ready to enroll participants within established enterprise service level expectations and removes barriers that delay study execution. 
  • Oversees study performance to achieve key operational metrics, including study activation timelines, first patient visit, enrollment, study closeout, and investigator and coordinator satisfaction. 
  • Establishes, implements, and continuously improves standardized enterprise workflows, operational playbooks, and best practices to create consistent trial delivery across hospitals, clinics, and service lines. 
  • Oversees operational capacity planning, study assignment, and resource allocation to optimize workload distribution and support portfolio growth. 
  • Partners with enterprise recruitment, regulatory, contracting, finance, quality, compliance, pharmacy, laboratory, and clinical service line leaders to ensure seamless study delivery. 
  • Collaborates with investigators, department leaders, sponsors, CROs, and biotechnology partners to resolve operational issues, improve study performance, and strengthen strategic relationships. 
  • Ensures compliance with applicable regulations, Good Clinical Practice (GCP), institutional policies, sponsor requirements, and enterprise quality standards while maintaining audit readiness. 
  • Designs and directs the work of the assigned area(s) of responsibility. Selects, coaches, and develops teams, setting objectives that align with organizational strategy to inspire and motivate the teams. Manages organizational talent through performance management, succession planning, and development. Designs and directs processes by which team and individual performance are recognized, feedback is consistently delivered, and performance is systematically improved. 
  • Develops and/or recommends operating and capital budgets and controls expenditures within approved budget objectives. 
  • Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that people actions, and the actions of employees supervised, comply with the policies, regulations, and laws applicable to the organization's business. 

Education:

Bachelor's degree in healthcare administration, business, nursing, life sciences, public health, or a related field required. 

Certification / Registration / License:

None Required.

Work Experience:

Minimum of 7 years of clinical research experience, with 5 years of progressive leadership experience in clinical research operations, including management of multi-site or enterprise clinical trial programs. 

Knowledge / Skills / Abilities:

  • Demonstrated experience leading Clinical Trial Managers, Project Managers, Clinical Research Site Managers, Research Coordinators, or comparable operational leadership teams. 
  • Experience overseeing large portfolios of industry-sponsored clinical trials; experience managing 100+ concurrent studies preferred. 
  • Demonstrated ability to lead organizational change, improve operational performance, and build high-performing teams within large health systems and/or research networks. 
  • Demonstrated success implementing standardized operational workflows across multiple hospitals, research sites, or healthcare organizations. 
  • Experience with operational capacity planning, performance management, and resource allocation in a complex healthcare environment. 
  • Strong knowledge of ICH-GCP, FDA regulations, clinical research compliance, and quality management principles. 
  • Experience collaborating with investigators, clinical service lines, sponsors, CROs, and cross-functional healthcare leaders. 
  • Experience using enterprise clinical research technologies such as Huron, CTMS platforms, Florence, or comparable systems. 
  • Highly developed organizational, problem solving and analytical skills, with the ability to prioritize time-sensitive tasks. 
  • Ability to work independently, make decisions and ensure project progress. 

 

Physical Requirements and Working Conditions:

This position is primarily remote and office-based, requiring prolonged periods of sitting, computer use, and communication via telephone and video conferencing. The role involves routine use of standard office equipment and the ability to perform work in a virtual environment. Minimal physical activity is required beyond typical office tasks, including occasional lifting of materials up to 10 pounds. Limited travel may be required for business meetings, conferences, or organizational events. 

 

Preferred Job Requirements 

Education 

Master's degree  

Certification / Registration / License 

Current or previous Certified Clinical Research Coordinator (CCRC)  

Knowledge / Skills / Abilities 

Lean, Six Sigma, Operational Excellence, or change management  

DISCLAIMER 

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities. 

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position.  Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders. 

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

  • Premium pay such as shift, on call, and more based on a teammate's job

  • Incentive pay for select positions

  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs

  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

  • Flexible Spending Accounts for eligible health care and dependent care expenses

  • Family benefits such as adoption assistance and paid parental leave

  • Defined contribution retirement plans with employer match and other financial wellness programs

  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.


About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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Marcus Rivera

Chief Revenue Officer

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