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CPT-11350 Amazon & Dropshipping Virtual Assistant

Independent Contractor – [Ecommerce VA/Junior- Senior Level] (Remote).

Overview

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.

We are looking for a versatile and proactive Amazon & Dropshipping Virtual Assistant to assist with managing and scaling our e-commerce operations. This role is ideal for an adaptable professional who can manage day-to-day storefront operations, research winning products, and help build a streamlined dropshipping and Amazon marketplace business.

The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Scope of Services

Contractors will be required to provide services that align with the following client tasks:

Product Research & Sourcing

• Research trending, high-demand, and low-competition products for Amazon and dropshipping channels.
• Identify and vet reliable dropshipping suppliers and manufacturers.
• Calculate profit margins, shipping costs, and supplier fees to ensure profitability.

Listing Creation & Store Management

• Create, optimize, and upload product listings with accurate titles, bullet points, backend search terms, and product descriptions.
• Perform keyword research to optimize listings for Amazon SEO and web visibility.
• Update product pricing, inventory levels, and product availability across sales channels.

Order Processing & Customer Support

• Process and track daily customer orders with suppliers to ensure timely fulfillment.
• Manage supplier communications regarding inventory, delays, or returns.
• Handle customer inquiries, return requests, and order status updates promptly and professionally.

Operations & Administrative Support

• Monitor store performance metrics, account health, and inventory status.
• Assist with basic marketing tasks, promotions, or PPC campaign tracking as needed.
• Provide regular weekly reporting on sales performance, order counts, and product research updates.

Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.

Skills

The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:

• Experience: Prior experience supporting Amazon stores (Seller Central) and dropshipping models (Junior to Senior candidates welcome).
• Tool Knowledge: Familiarity with product research and e-commerce tools (e.g., Helium 10, Jungle Scout, Keepa, or store management platforms).
• Communication: Excellent written and spoken English communication skills.
• Organization: Strong attention to detail, time-management skills, and ability to work independently under minimal supervision.
• Technical Setup: Reliable high-speed internet connection and a reliable computer setup.

Work Schedule

• Contracted Hours per Week: 10 Hours
• Scheduled Working Days: Monday through Friday
• Daily Working Time: TBD, Eastern

Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.

Terms of Engagement

• Contractors will operate under a Master Services Agreement and a Statement of Work
• This is not an offer of employment; contractors are not employees of 20four7VA or any client
• All compensation is processed through 20four7VA according to the terms of the engagement

Role Summary & Requirements

• REQUIRED SERVICE: Ecommerce VA
• REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
• Contracted Hours per Week: 10 hours/week
• Daily Working Time: TBD
• Scheduled Working Days: Monday-Friday
• Number of VAs: 1
• GENDER PREFERENCE: None
• LANGUAGES SPOKEN/PREFERENCE: English
• ACCENT PREFERENCE: Near Native
• REGION PREFERENCES: N/A

What we offer

• Competitive rates
• Weekly payments
• Various open roles are available
• Free training and upskilling
• Constant support and guidance
• A vibrant community always ready to support you
• And more!