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Senior Business Operations Specialist

NTT Global Data Centers

Role overview

Qualifications

  • Bachelor's degree or equivalent in Business Administration or a related field
  • Advanced professional experience in business operations management
  • Advanced experience dealing with internal and external stakeholders
  • Advanced experience working with business operations management control software

Responsibilities

  • Manages day-to-day business operations of a business area(s)
  • Optimizes operational processes and procedures for maximum efficiency
  • Assists with the implementation of new processes, policy and procedures
  • Tracks and reports on business operational performance across business area(s)

Key facts

Hard skills

Process Improvement Stakeholder Engagement Operational Process Reviews Policy Enforcement Presentation Training Change Management

Other skills

  • Verbal Communication Skills
  • Problem Solving
  • Plan Execution
  • Analytical Skills
  • Detail Oriented
  • Teamwork

About the company

NTT Global Data Centers logo

NTT Global Data Centers

Cloud Computing & Infrastructure (IaaS/PaaS)

Global Data Centers is becoming a division of NTT DATA. Our global platform is one of the largest in the world, spanning more than 20 countries and regions, including the Americas, Asia Pacific, EMEA and India. NTT is routinely recognized as a Leader by leading networking and data center analysts. As a neutral operator, we offer access to multiple cloud providers, a large variety of internet exchanges and telecommunication network providers including our own IPv6-compliant Tier 1 Global IP Network. You benefit from tailored infrastructure, and experience consistent best practices in design and operations across all of our reliable, scalable and customizable data centers. We’re ready to facilitate client adoption of next-generation technologies for computing at scale, virtualization, data migration, and cloud and B2B private connectivity both regionally and across the globe.

Company details

Company typeScaleup
IndustryCloud Computing & Infrastructure (IaaS/PaaS)
Company size501 - 1000

Links

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Job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Senior Business Operations Specialist is an advanced subject matter expert, responsible for evaluating, improving, and maintaining an organization's core operational processes to ensure an efficient and productive workflow.

The Senior Business Operations Specialist assesses existing processes and systems, identifies opportunities for improvement, and devises more efficient or cost-effective alternatives.

Key responsibilities:
  • Manages day-to-day business operations of a business area(s).
  • Optimizes operational processes and procedures for maximum efficiency while maintaining quality standards.
  • Assists with the implementation of new processes, policy and procedures within a business area(s).
  • Identify ways to improve stakeholder experiences.
  • Interacts with various stakeholders such as vendors and other internal stakeholders to resolve queries.
  • Tracks and reports on business operational performance across business area(s).
  • Maintains policy and procedure documents.
  • Manages ad hoc business operations type projects or programs.
  • Drives increased data quality and solves challenging operational business goals.
  • Spends time developing improvement plans to solve business problems.
  • Assists with the implementation of change management initiatives.
  • Creates reports to analyze operational data.
  • Performs any other related task as required.

To thrive in this role, you need to have:
  • Advanced understanding of business and/or operational processes and policies.
  • Ability to produce a high quality of work.
  • Advanced communication skills, including the ability to be influential and persuasive with senior level stakeholders.
  • Ability to establish and maintain good working with senior level stakeholders.
  • A high degree of accuracy and attention to detail.
  • Excellent planning and organization skills.
  • Advanced problem analysis and solving skills.
  • Ability to multitask and work independently.
  • Demonstrate high ethics and adherence to company values.
  • Displays good analytical and reasoning skills.
  • Excellent business acumen skills.
  • Advanced presentation and facilitation skills.

Academic qualifications and certifications:
  • Bachelor's degree or equivalent in Business Administration or a related field.

Required experience:
  • Advanced professional experience in business operations management with a strong background in all aspects.
  • Advanced experience dealing with internal and external stakeholders.
  • Advanced experience working with business operations management control software.

We are not just participating in the AI era; we are driving it. With over $3 billion invested annually in R&D and a focus on "Human-Orchestrated Autonomy," we provide an environment where leaders can build the future of infrastructure and security.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $104K to $192K. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.


Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.


Third parties fraudulently posing as NTT DATA recruiters 

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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