Logo for Bjak

Product Designer (UX), HCI

Role overview

Qualifications

  • Experience as a product designer or UX designer, with a portfolio across web or mobile products
  • Strong skills in interaction design, information hierarchy, and prototyping
  • Proficiency in Figma and fast iteration workflows
  • Ability to simplify complex systems and turn unclear product behavior into clear user experiences

Responsibilities

  • Design end-to-end user experiences for AI product surfaces, from concept to shipped product
  • Create interaction patterns for human-AI workflows, including prompting, review, confirmation, correction, handoff, and recovery
  • Design interfaces that help users understand what the AI is doing, what it knows, what it is unsure about, and what will happen next
  • Work closely with product, engineering, and ML teams to define problems, test ideas, and ship quickly

About the company

Bjak logo

Bjak

Insurance

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Using technology, our team's core strengths are in problem solving and navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services, that were previously inaccessible or difficult to understand. If you enjoy building cutting edge platforms and ecosystems to give equal access to financial services for the masses - Speak to us.

Company details

Company typeScaleup
IndustryInsurance
Company size51 - 200

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

About A1

There are over 5 billion users using basic applications today such email, notes, tasks that are not AI-native. Our mission is to build a proactive smart assistant for everyday users to bring intelligence to conversations, errands, organising and workflows, with minimal prompting.

Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. The system must handle multi-step reasoning, interact with external tools, and remain reliable despite non-deterministic model behavior. Our objective is to help users complete tasks daily enjoyable with over ~90%* reduced time.

Role

Design how people use AI in real product workflows. This role focuses on building HCI interfaces where users can understand, guide, correct, and stay in control of AI systems that reason and act across multiple steps.

Current UX patterns are not enough for proactive AI products. You will help define new interaction models for how users work with AI, review progress, recover from mistakes, and build trust in the system.

What You'll Be Doing

  • Design end-to-end user experiences for AI product surfaces, from concept to shipped product.

  • Create interaction patterns for human-AI workflows, including prompting, review, confirmation, correction, handoff, and recovery.

  • Design interfaces that help users understand what the AI is doing, what it knows, what it is unsure about, and what will happen next.

  • Turn complex, multi-step AI capabilities into flows that are clear, controllable, and usable in everyday contexts.

  • Work closely with product, engineering, and ML teams to define problems, test ideas, and ship quickly.

  • Produce wireframes, flows, prototypes, and high-fidelity designs for web and mobile.

  • Run lightweight user research and usability tests to identify friction, trust issues, and failure points.

  • Help define reusable HCI design patterns as the product and design system mature.

What You Will Need

  • Experience as a product designer or UX designer, with a portfolio across web or mobile products.

  • Strong skills in interaction design, information hierarchy, and prototyping.

  • Proficiency in Figma and fast iteration workflows.

  • Ability to simplify complex systems and turn unclear product behavior into clear user experiences.

  • Experience working closely with product managers and engineers in fast-moving teams.

  • Comfort working with ambiguity and shaping solutions before requirements are fully defined.

  • Good judgment on usability, edge cases, and failure handling.

  • Clear thinking about trust, control, feedback, and transparency in AI-driven experiences.

How We Work

The best products today in the world were built by small, world class teams. We are a high talent density and hands-on team. We make decisions collectively, move at rapid speed, striking a balance between shipping high quality work and learning. Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in hands of our users a truly magical product

 

Interview process

For design roles, we expect candidates to submit a portfolio as part of the application process.

If there appears to be a fit, we'll reach out to schedule 2 rounds of interviews and a design assessment.

Applications are evaluated by our team members. Interviews will be conducted via virtual meetings and/or onsite.

We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us. This isn't just a job offer; it's an invitation to be part of a team that's bringing AI to have practical benefits to billions globally.benefits to billions globally.

Apply once. Then go straight to the hiring manager.

After you apply, unlock the direct contact details of the people who actually make the call. A quick follow-up makes you 5x more likely to land an interview.

MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
Unlocked after you apply
·

Product Designer Related jobs

Other jobs at Bjak

Premium

Reach out to the hiring manager directly.

Gain access to the contact details of the hiring managers who actually decide, and reach out to network with them directly. That, plus more when you upgrade:

  • Full match report with fit score and gaps
  • Career diagnostics on how recruiters read you
  • Curated company matches and warm intros
  • 48h early access to new roles

Cancel anytime.