BioProduction Account Manager

Work Schedule

Environmental Conditions

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

DESCRIPTION:
Join our collaborative sales team at Thermo Fisher Scientific and contribute as an Account Manager III. You will increase revenue and build lasting relationships with customers while representing our comprehensive portfolio of scientific products and services. Working in a supportive environment that values achievement and innovation, you'll help enable our customers to make the world healthier, cleaner and safer.

In this role, you will develop and implement strategic sales plans, manage key account relationships, and ensure customer satisfaction through consultative selling. You'll work with cross-functional teams to provide tailored solutions that meet customer needs while achieving sales targets. Through a combination of customer visits and virtual engagement, you'll serve as a trusted advisor to help customers advance their scientific goals.

RESPONSIBILITIES:

• Develop and execute territory and account plans to achieve or exceed sales targets.
• Build and maintain strong relationships with key customers, including scientists, process development teams, procurement, manufacturing, quality, and executive stakeholders.
• Identify new business opportunities across upstream, downstream, analytics, and manufacturing workflows.
• Position the full BioProduction portfolio to address customer needs, improve productivity, and support scale-up or commercial manufacturing goals.
• Collaborate with technical sales specialists, field application specialists, product management, customer service, and marketing teams to deliver tailored solutions.
• Maintain accurate forecasts, opportunity pipelines, account plans, and customer activity records in CRM systems.
• Monitor market trends, competitive activity, customer programs, and industry developments to support strategic account growth.
• Prepare and deliver business reviews, technical presentations, proposals, and commercial negotiations.
• Ensure high levels of customer satisfaction through responsive support, consultative selling, and effective issue resolution.
• Participate in training programs to maintain strong technical and commercial knowledge of bioproduction products and workflows.

REQUIREMENTS:

• Bachelor’s degree in Life Sciences, Biology, Biotechnology, Bioprocessing, or a related field.
• Proven sales experience in life sciences, bioproduction, biopharma or a related technical market.
• Strong understanding of bioprocessing workflows, customer applications, and commercial sales processes.
• Demonstrated ability to develop customer relationships and manage complex accounts.
• Excellent communication, presentation, negotiation, and organizational skills.
• Ability to travel regularly within the assigned territory.
• Proficiency with CRM tools, Microsoft Office, and sales reporting systems.

Preferred

• Master’s degree or advanced scientific training.
• Experience selling into biopharmaceutical manufacturing, process development, CDMOs, or biologics production environments.
• Key account management experience.
• Familiarity with single-use technologies, cell culture media, purification, production chemicals, QC analytics, or related bioproduction solutions.
• Track record of meeting or exceeding revenue targets in a sales role.