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Senior Field Service Technician

Role overview

Qualifications

  • AS, AAS, or equivalent education/work experience.
  • 3+ years of experience in a Field Service Technician capacity.
  • Ability to read and interpret hydraulic, electrical, and mechanical prints.
  • Excellent verbal and writing communication skills with proficiency in MS Office.

Responsibilities

  • Installation and commissioning of systems.
  • Training of customers and internal staff.
  • Troubleshooting of hydraulic and electrical systems.
  • Leading on-site project staff and managing project execution.

Key facts

Other skills

  • Quality Assurance
  • Customer Service
  • Communication
  • Teamwork
  • Time Management
  • Problem Solving

About the company

JBT Marel logo

JBT Marel

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Company details

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Job description

The Field Service Technician will be responsible for the customer site installation and commissioning of equipment, as well as training, retrofits, service, and preventative maintenance. Projects will vary in length between a few days to 4 weeks. When not at customer locations, Service Engineers are responsible for platform testing, customer support, and in-house support of other departments. This position is often the lead role at a project site.

  • Install & commission new systems within the schedule and budget provided by the project team. This includes all aspects of:
    • Mechanical systems
    • Hydraulic systems (up to 3,000psi)
    • Ultra-high pressure fluid systems (up to 120,000psi)
    • Electrical systems (24VDC to 480 VAC)
    • Controls systems (RS Logix5000, ControlLogix and Ethernet)
  • Hydraulic system troubleshooting and rebuilding of variable pumps, directional valves, relief valves and intensifiers.
  • Centrifugal pump troubleshooting and rebuild. Working on filtration systems.
  • Administration and reporting of projects.
  • Leading on site project staff, consisting of customer maintenance crew and external contractors.
  • Training of customers and Avure staff through both classroom settings and practical applications.
  • Personal and site staff safety.
  • Quality assurance.
  • Customer relations.
  • Remote support of customers and coworkers.
  • Support of other departments and sites, including areas of engineering listed above.
  • Individual developments
  • Requires heavy traveling – 70% or more.



Basic Qualifications:

  • AS, AAS, or equivalent education/work experience.
  • 3+5 years of experience in a Field Service Technician capacity.
  • Willing to travel up to 70%, domestically and internationally.
  • Ability to read and interpret hydraulic, electrical, and mechanical prints, along with PLC ladder logic.
  • Familiar with cooling, pneumatic and high/low pressure systems.
  • Use of torque wrenches.
  • Use of precision measurement instruments.
  • Proactive mindset, self-starter, with demonstrated ability to meet deadlines while working as a team.
  • Ability to work independently.
  • Excellent verbal and writing communication skills with proficiency in MS Outlook, Word, Excel, and web-based data bases.
  • Proficiency in electro-mechanical systems.
  • Experience installing multimillion dollar capital equipment products.
  • Ability to coordinate, set priorities and lead a large project that includes but is not limited to: crane operations, rigging, electrical installation, and plumbing.
  • Demonstrated experience working with PLC's, HMI, and SCADA systems.
  • Experience with ultra-high pressure or water jet cutting machines desired.
  • Previous work experience in a food processing facility desired.
  • Valid Driver's License and valid passport.

The estimated pay range for this role is $34.00 - $44.00 an hour. Please note the salary information shown above is a general guideline only. Starting salary will vary by location, qualifications, and prior experience.


Benefits: JBT Marel offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.


Commitment to Diversity: Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.


Commitment to Global Safety

As a JBT Marel employee you are expected to respect internal rules and actively contribute to the delivery of the corporate Safety policy and guidance to ensure JBT Marel is a safe place to work.


JBT Marel Vision and Values

In partnership with our customers we are transforming the way food is processed. Our vision is of a world where quality food is produced sustainably and affordably. JBT Marel's core values are: Unity, Innovation and Excellence.


Use of Technology in Our Hiring Process 

JBT Marel uses technology‑assisted tools, including artificial intelligence (AI), to support the review of applications. 


These tools help our recruiting teams identify skills and experience relevant to the role based on job‑related criteria. 


All applications are reviewed by people, and AI is not used to make hiring decisions independently. We are committed to fair, consistent, and inclusive hiring practices globally. 


Equal Opportunity Employment:

JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at 844-286-4524.

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Marcus Rivera

Chief Revenue Officer

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