Senior Account Manager

Arxada is a global leader in innovative solutions that protect our world. Our groundbreaking technologies, in-depth regulatory know-how, manufacturing and process development help our customers to safeguard nutrition, health and infrastructure efficiently through chemistry and biotechnology that enhance sustainability. We offer a broad portfolio of ingredients and services for multiple end-markets that include Human Health & Nutrition, Home & Personal Care, Professional Hygiene, Paints & Coatings and Wood Protection.

With customers in more than 100 countries, the company achieved sales of CHF 2 billion in 2024. Headquartered in Basel (Switzerland), Arxada employs 3,200 associates across 24 production sites and 14 R&D centers, all committed to our customers’ success.

As a Senior Account Manager – Professional Hygiene in North America, you will play a critical role in driving sustainable growth by strengthening existing customer partnerships and unlocking new business opportunities. You will own the commercial success of a defined customer territory, combining strategic account management with hands‑on execution to deliver net sales, margin, and long‑term value.

Working cross‑functionally with Marketing, Product Management, R&D, TS&D, Regulatory and Supply Chain, you will translate customer needs into impactful projects and guide them from concept through successful commercialization. This is an exciting opportunity for a commercially driven professional who thrives in a field‑based environment, enjoys autonomy, and is motivated to go beyond to deliver results. Our business is Professional Hygiene, and this role will have a focus on Municipal Wastewater & Industrial Water applications.

Essential Job Functions

• Own and grow net sales and margin for assigned customers, aligned with budget targets, strategic growth initiatives, and long‑term business plans.
• Develop trusted relationships at multiple levels within customer organizations to ensure strong engagement and information flow.
• Identify, develop, and convert new business opportunities, building and maintaining a robust opportunity pipeline.
• Lead commercial and R&D‑related customer projects from initiation through successful commercialization.
• Negotiate commercial terms, pricing, contracts, and growth initiatives while protecting value and profitability.
• Deliver accurate forecasting and demand planning for assigned accounts.
• Collaborate closely with internal stakeholders to ensure efficient use of resources and customer‑centric solutions.

Qualifications & Experience

• Bachelor’s degree or equivalent experience in Chemistry, Chemical Engineering, Biology, Business, or a related field.
• 10+ years of sales experience within specialty chemicals or ingredients, with a strong track record of driving profitable growth.
• Proven ability to manage a portfolio of large national accounts alongside small and mid‑sized customers.
• Experience in Municipal Wastewater & Industrial Water applications
• Strong business acumen with experience in value‑based selling and commercial negotiations.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate across functions.
• High level of autonomy, resilience, and customer focus in a remote, field‑based role.
• Business‑fluent English.

The expected salary range for this role is 168.000$ - 206.000$, but specific employee compensation may vary depending on factors including experience, education, training, licensure, certification, location and other job-related, non-discriminatory factors permitted by law.

This role is also eligible to earn a short-term incentive bonus and the following benefits: 401(k) plan, medical, dental, vision, life, and disability insurance, paid time off, paid holidays and paid sick leave.

Arxada has world class offering in two distinct areas:

Microbial Control Solutions (MCS) focuses on threats posed by microorganisms to people and planet through five distinct business lines including Professional Hygiene, Home & Personal Care, Wood Protection, Paints & Coatings and Material Protection.

Nutrition, Care & Environmental (NCE), meanwhile, provides materials used to manufacture composites for electronics, aerospace and other markets, as well as vitamins and nutritional ingredients, chemicals and performance intermediates, and raw materials for a wide range of high-performance applications.

Arxada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.