Associate Creative Director, Copy

About Mangomint

Mangomint is a fast-growing SaaS company on a mission to make every salon and spa more profitable. We are already the highest-rated salon and spa software in the US and Canada with thousands of customers and seek to become the #1 market leader in the coming years.

We’re a primarily remote company, ambitious, and collaborative team that gathers together every few months. As we grow, we’re looking to attract high-potential individuals who want to be part of a winning team. If that’s you, come join us!

About the Role

We're hiring an Associate Creative Director to run the creative for Mangomint and its sub-brands, managing continuity and helping steer their voices. This is a copy-first role for someone who still loves to write, but can also stand over a design or a cut and make it better. You'll own the words and provide direction on the visuals. You will not be a manager who forgot how to make things.

You'll report directly to the VP of Marketing. Together you'll help set the top-line creative vision, and you’ll be trusted to run with the majority of day-to-day decisions, with the VP there to help unblock you and provide air cover, not to hover.

You also aren't a one-person band. You'll work with a copywriter, a video team, Mangomint’s in-house brand designers, agency partners, and contractor support, plus a Creative Ops lead running traffic. Your job is to lead and elevate, not to be the only one making.

To be clear, this role is not:

• A pure director role. If you're done making, this isn't it

• A solo IC gig. You'll manage, mentor, and direct others

• A performance marketing gig - we want creative, big thinking, and executions that resonate with our audience

• A place to get that super bowl ad (yet 😉), we operate professionally-scrappy but with budgets

• One flat brand. Mangomint has range — sub-brands and audiences with their own texture you'll have to hold together

In this role you will:

• Own brand voice and copy across Mangomint and its sub-brands: campaigns, DMs, web, email, events, launches

• Own art direction for video and design: you don't have to be the designer, but you have to have the eye and give notes that land

• Own campaign creative direction end-to-end: concept, brief, kickoff, feedback, sign-off with support from the VP of Marketing and the internal Design org

• Own quality bar for everything the Creative Studio ships. Living voice guides. Consistency without sameness. Channel-specific tone and language

• Lead a Copywriter - direct report; you'll provide a balance of craft mentorship and the autonomy to get the work done

• Lead a Sr. Video Production Manager: direct report; you'll offer creative direction and support with space to continue managing their team, content, and process effectively

• Lead creative direction (not management) over our internal brand designer and our agency partners' output

• You'll partner side-by-side with our Creative Ops lead, who runs traffic and process across the full marketing org, not just the Studio. You run the work; she runs the machine

What We're Looking For

• A recently minted ACD, or a senior copywriter ready to step up. Hungry for sure. Experienced thought; that doesn't have to mean tenured. We're not looking for a 10-year CD who stopped writing five years ago

• Fast and confident on the page. You can articulate why a line works, not just that it tested well. You understand channel-specificity and move cleanly between performance, campaign, and brand

• Range across audiences and formats: B2B SaaS clarity, consumer warmth, editorial voice, and beauty and wellness industry knowledge is a plus

• A real eye for design and video, even if it's not your primary craft

• Basic AEO/SEO fluency — you understand the concept and how people search now, including AI answers, so you can have the conversation

• Low ego. Hands-on, team-first, here to elevate the work and the people around you. Our team is autonomous and good; they need a leader, not a hoverer

What You’ll Love About Mangomint

• Health, dental, vision, life & LTD insurance

• Generous monthly wellness budget for gym memberships, yoga, etc.

• Premium subscription to the Calm app & One Medical membership

• Flexible and unlimited PTO

• 401k plan available (no matching)

• Employee stock option program

Mangomint is an equal opportunity employer. We do not discriminate against any employee or job applicant on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability and genetic information (including family medical history).