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Quality Control Manager

Role overview

Qualifications

  • U.S.-based licensed attorney in good standing with 5+ years at a large law firm that bills clients hourly
  • Deep understanding of legal billing practices, law firm operations, and outside counsel guidelines
  • An unwavering commitment to accuracy and ethical billing standards
  • Tech-forward mindset — you’re highly proficient with software and genuinely curious about emerging tools

Responsibilities

  • QA the legal bill analyses submitted by our Legal Analysts, verifying compliance with each client’s Outside Counsel Billing Guidelines
  • Use our proprietary software platform to review, correct, and finalize analyses efficiently
  • Run monthly coaching sessions with your assigned Legal Analysts, helping them level up the quality and consistency of their work over time
  • Verify the accuracy of expenses and disbursements with a critical eye

Key facts

Other skills

  • Detail Oriented
  • Social Skills
  • Coaching
  • Time Management

About the company

LegalBillReview.com logo

LegalBillReview.com

LegalBillReview.com provides comprehensive legal bill review services for corporate legal teams aimed at identifying and correcting billing errors, along with non-compliant charges on outside counsel invoices. The team consists of U.S.-based licensed attorneys who conduct thorough analyses of legal bills, ensuring both accuracy and compliance. LegalBillReview.com achieves verified savings for companies, improving the overall transparency and effectiveness of legal billing practices. LegalBillReview.com was founded in 2016 to address a significant and ongoing need in the market: managing the complexities of outside counsel billing with a balance of technology and human expertise. Inspired by the vision of our co-founder, the late Joe Hopkins, we’ve remained committed to delivering exceptional value through a combination of precision, insight, and trusted relationships. What Sets Us Apart While advancements in technology have transformed legal operations, the value of human expertise remains irreplaceable—especially when it comes to managing trusted relationships with outside counsel. Our team of U.S.-based, licensed attorneys specializes in reviewing the nuanced and subjective nature of legal billing. We work directly with law firms to achieve meaningful savings while fostering "buy-in" and preserving productive long-term relationships. Complementing Technology with Human Expertise Our service is designed to complement your existing Enterprise Legal Management (ELM) software or stand alone as a comprehensive solution. We integrate seamlessly with technology to deliver the highest level of efficiency and effectiveness in legal bill review. Yet, where software ends, our human touch takes over—through careful appeals processes and collaborative engagement with outside counsel that software alone cannot replicate. More about our service offerings: https://www.legalbillreview.com/services

Company details

Company size11 - 50

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Job description

This is a remote position.

Quality Control Manager

Full-Time • Remote


About the Role

LegalBillReview.com is on a mission to reshape how companies manage outside legal spend — and we’re growing fast. As a Quality Control Manager, you’ll be at the heart of that mission: the expert layer that ensures every legal bill analysis we deliver is sharp, defensible, and on point.

This role is built for a mid-level attorney who thrived at a big firm, but is ready for something different — a high-impact position with real ownership, no billable hour pressure, and the freedom to work from wherever you do your best thinking.

You’ll report directly to our Director of Outside Counsel Spend Analysis and play a key role in developing and elevating our team of Legal Analysts.

What You’ll Do

  • Complete a structured 6–8 week onboarding program through online content and regular sessions with the Director of Outside Spend Analysis and fellow QC Managers — so you’re set up to succeed from day one

  • QA the legal bill analyses submitted by our Legal Analysts, verifying compliance with each client’s Outside Counsel Billing Guidelines

  • Use our proprietary software platform to review, correct, and finalize analyses efficiently

  • Sharpen and rewrite persuasive narratives explaining why specific charges are excessive or non-compliant — your words directly protect our clients’ bottom lines

  • Verify the accuracy of expenses and disbursements with a critical eye

  • Own your deadlines — this is a fast-moving environment and timely delivery matters

  • Run monthly coaching sessions with your assigned Legal Analysts, helping them level up the quality and consistency of their work over time


What You Bring

  • U.S.-based licensed attorney in good standing with 5+ years at a large law firm that bills clients hourly

  • Deep understanding of legal billing practices, law firm operations, and outside counsel guidelines

  • An unwavering commitment to accuracy and ethical billing standards

  • Tech-forward mindset — you’re highly proficient with software and genuinely curious about emerging tools

  • Exceptional attention to detail paired with a healthy dose of professional skepticism

  • Confidence working with large datasets and comfort with data entry at volume

  • Strong interpersonal skills — you know how to give feedback that lands and influence without pushing

  • Polished, persuasive writing skills that can make a complex billing argument feel airtight

  • High ownership mentality — you’re the type who proofreads your own emails three times before hitting send


Why LegalBillReview.com

We’re a fast-growing, remote-first company that takes the work seriously without taking ourselves too seriously. Our team collaborates daily, moves quickly, and genuinely invests in each other’s growth. We believe the best work happens when smart people have the autonomy to do things right — and the support to keep getting better.


  • Comprehensive health, dental, and vision coverage - Monthly employer medical premium contribution of $1,200.

  • 15 PTO days + 3 floating holidays

  • 401k + 4% match

  • Employer-paid Life Insurance — $50,000 in comprehensive coverage provided at no cost to you

  • Employee Assistance Program (EAP) — dedicated support to help you navigate life’s challenges with confidence

  • 100% remote — no commute, no office politics, just great work

  • A seat at the table in a company that is scaling fast and values your expertise


LegalBillReview.com is an equal opportunity employer. We celebrate diverse perspectives and are committed to building an inclusive team.


 #LI-DNI: do not ingest at all



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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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